Manager of Software Engineering Release Mgr

We have an opportunity to impact your career and provide an adventure where you can push the limits of whats possible.

As a Manager of Software Engineering at JPMorgan Chase within the Consumer and Community Banking Consumer Card Technology team you serve in a critical leadership role by delivering advanced technology solutions as an individual and as a technical coach and mentor to a team of highly-skilled and motivated software engineers. As an expert in your field you are responsible for critical technology solutions across multiple technical areas within the Card Authorizations team in support of the firms business objectives.

Job responsibilities

• Ownthe release lifecycle end-to-end from planning and scheduling through deployment validation and post-release monitoring across Card Auth systems (VTS Tandem Mainframe).
• Driverelease governance establish and enforce release readiness criteria entry/exit gates change management standards and rollback procedures.
• Facilitatecross-functional coordination act as the central point of contact across Development Testing Infrastructure Production Support and Business stakeholders to align on scope timelines dependencies and risk.
• Managerelease calendars and cadence maintain a structured release schedule manage competing priorities and ensure releases are sequenced to minimize risk and maximize throughput.
• LeadGo/No-Go decisions aggregate test results defect metrics environment readiness and stakeholder sign-offs to drive confident data-backed release decisions.
• Identifyand mitigate release risks proactively surface blockers dependency conflicts environment issues and resource constraints drive resolution with urgency.
• Drivecontinuous improvement conduct release retrospectives track release health metrics (cycle time rollback rate defect leakage) and implement process improvements to increase release velocity and reliability.
• Manageescalations serve as the escalation point for release-related issues; communicate status impact and resolution plans to leadership with clarity and confidence.
• Partnerwith Test Engineering ensure automation gates regression results and defect metrics are integrated into the release decision framework.
• Maintainrelease documentation ensure release notes deployment runbooks configuration changes and audit trails are complete and accessible.

Required qualifications capabilities and skills

• Formal training or certification on software engineering concepts and 5 years of applied experience
• Hands-on Release Management experience in large-scale mission-critical environments
• Demonstrate a proven track record of managing releases across distributed systems and mainframe platforms
• Operate effectively in environments with high transaction volumes and zero-downtime expectations employing robust rollback and disaster recovery strategies.
• Maintain strong understanding of CI/CD pipelines deployment automation and release orchestration tools (e.g. Jenkins Spinnaker uDeploy or equivalent).
• Lead Go/No-Go decisions by aggregating test results defect metrics environment readiness and stakeholder signoffs to drive confident data-backed release decisions.
• Communicate effectively translate technical release details into clear concise updates for leadership and non-technical stakeholders while serving as the escalation point for release-related issues.
• Employ a metrics-driven mindset use data (release health defect trends cycle time rollback rate defect leakage) to drive decisions and continuous improvement.
• Exhibit exceptional facilitation skills proactive resourceful and calm under pressure when making decisions in high-stakes time-sensitive situations (production incidents hotfixes emergency releases).

Preferred qualifications capabilities and skills

• Experience in payments card processing or financial services.
• Ability to drive technical strategy and influence engineering best practices across teams.
• Strong stakeholder management and the ability to align technical solutions with business goals.

• Demonstrated knowledge and experience with Credit Card technologies and processes