Team Leader

About Us

Veritas House is a vibrant not-for-profit community-based organisation with a specific focus on supporting vulnerable children young people & their families. Veritas currently delivers services in a range of DCJ funded programs.

Youll be part of a caring values-driven team thats passionate about creating positive outcomes while enjoying a workplace that values authenticity collaboration and growth.

About the Program

The Permanency Support Program is a key NSW child protection initiative designed to provide safe stable and nurturing long-term outcomes for children and young people who cannot live safely with their families. Veritas House partners in collaboration with the Department of Communities and Justice(DCJ) focusing on achieving timely permanency through restoration guardianship open adoption or long-term care. Our team work closely with children families carers and communities to support healing strengthen relationships and promote lifelong connections through tailored case planning therapeutic supports and carer development the PSP aims to improve stability wellbeing and life outcomes for children and young people.

About the role

We are inviting applicants for an emerging or experienced Leader to lead and support a dedicated casework team to deliver safe stable and high-quality outcomes for children and young people in care. This role drives strong child-centred and trauma-informed practice ensuring compliance accountability and continuous improvement across the program.

Through leadership coaching and oversight of casework the Team Leader plays a key role in achieving timely permanency outcomes strengthening team capability and building collaborative relationships with carers families and stakeholders

This is a hands-on leadership role for someone passionate about making a meaningful differencesupporting teams to deliver consistent culturally responsive and impactful care for children and young people.

Some of your core responsibilities will include;

Lead supervise and support a team of Caseworkers to deliver high-quality child-centred services

Provide regular reflective supervision coaching and performance development to build team capability

Oversee case management practice to ensure safe stable and timely permanency outcomes

Monitor compliance with legislative requirements OOHC standards and organisational policies

Guide quality case planning decision-making and risk management across the team

Review case documentation and provide feedback to ensure accuracy and continuous improvement

Support and maintain effective relationships with carers families and key stakeholders

Contribute to operational planning reporting and service improvement initiatives

Participate in an on-call roster and manage escalations as required

Why work for us

As an organisation we value collaboration authenticitycompassion and relationships and together we work towards achieving a worldwhere every person feels safe secure and valued. We do work were proud ofbut we offer more than just the chance to feel good:

• NFP salary packaging options up to $15900 per year plus meals and entertainment benefits increase your take home pay!
• Opportuniy to use novated leasing to purchase a car
• Additional leave once your probationary period is complete
• Generous Discounts Platform
• Opportunity to develop your skills working within a trauma and developmentally informed team
• Regular clinical line management & and group supervision as well as other continuing professional development opportunities
• Access to Therapeutic Crisis Intervention training a compassionate trauma-informed training program that helps staff support children through challenging moments focusing on de-escalation safety and building trusting caring relationships.

About you

You are an empathetic and capable leader with strong experience in community services. You thrive in sometimes complex environments and can balance operational coordination staff support and direct client work. As part of our selection criteria our ideal candidate willbring;

1. Minimum Diploma level qualifications in Community Services Youth Work or similar along withexperience working with youth and families in a community services environment.

2. Demonstrated experience in leading and supervising casework teams including the ability to provide coaching and reflective line management to achieve high-quality outcomes forchildren and young people.

3. Strong understanding of trauma informed practice including the impact of trauma and adverse childhood experience on behaviour development attachment and wellbeing of children andyoung people in Out of Home Care.

4. Highly developed analytical and casework skills with the ability to guide complex decision making manage risk and support staff in delivering a child-centred service. This includeswell-developed interpersonal written communication negotiation and conflict resolution skills. .

5. Demonstrated ability to develop and maintain a partnership approach with colleagues the community and other agencies in all aspects of work.

6. Experience or knowledge of the Childrens Guardian accreditation process and NSW Statutory Out of Home Care Standards and Code of Practice.

7. High level of written verbal and computer-based communication skills including the use of data and case management reporting portals.

8. Experience in the Out-of-Home Care / Foster Care sec

How to apply;

Please attach your resume and a cover letter addressing how you meet the essential criteria.

Applications close 9am Tuesday 9th June 2026.

If you have any questions or would like to know more aboutthe role please reach out to us via emailat alternatively give us a call onfor a confidential discussion Just ask to be put through tothe P&C team.

Please note all employment at Veritas House is subject to satisfactory probity checks which include a Working with Children Check satisfactory National Criminal Screening and references and unrestrictedDrivers Licence.

To be considered for this position you must also have appropriate rights to work in Australia. We unfortunately are unable to offer visa sponsorship