Product Designer

Kensho is S&P Globals hub for AI innovation and transformation. With expertise in machine learning natural language processing and data discovery we develop and deploy novel solutions to innovate and drive progress at S&P Global and its customers worldwide. Kenshos solutions and research focus on business and financial generative AI applications agents data retrieval APIs data extraction and much more.

At Kensho we hire talented people and give them the autonomy and support needed to build amazing technology and products. We collaborate using our teammates diverse perspectives to solve hard problems. Our communication with one another is open honest and efficient. We dedicate time and resources to explore new ideas but always rooted in engineering best practices. As a result we can innovate rapidly to produce technology that is scalable robust and useful.

Were hiring a Product Designer to lead the user experience of Spark Assist an enterprise GenAI tool scaling across S&P Global. This is a strategic hands-on role for a designer who has shipped real products inside a financial services company or fintech startup and who is comfortable operating with autonomy at the intersection of AI financial workflows and rapid iteration.

Youll partner directly with leadership and customers to shape Spark Assists direction run user research and help scope the design roadmap and team growth. Youll set the bar for what an intuitive trustworthy and genuinely useful enterprise-grade AI tool looks like.

About Kensho

Kensho is S&P Globals hub for AI innovation and transformation building intelligent products that empower financial professionals to work smarter faster and with deeper insight. Our teams design and deliver AI-driven tools that help analysts researchers and decision-makers turn complex information into clarity and action.

We hire talented people and give them the autonomy and support to build remarkable technology and user experiences. We operate with startup instinct inside a global financial institution: short cycles urgency resourcefulness and as little process as possible so good ideas can travel from concept to impact in days not quarters.

About Spark Assist

Spark Assist is S&P Globals internal GenAI tool a productivity layer used across the company to accelerate research analysis and day-to-day knowledge work for over 44000 users. As the design lead for Spark Assist youll own the experience end-to-end: interaction patterns for conversational and agentic AI surfacing trust and explainability and designing for the specific demands of financial professionals working with sensitive high-stakes information.

What Youll Do

• Lead design strategy and execution for Spark Assist across web and (where relevant) mobile surfaces from early concepts through high-fidelity production.

• Partner with the Heads of Product and Engineering as a strategic thought partner shaping roadmap priorities framing problems and pushing back directly when the design case requires it.

• Plan and run user research with internal analysts researchers and other Kensho users: discovery interviews concept testing and usability studies. Translate findings into design decisions and product direction.

• Define interaction patterns specific to GenAI: streaming and loading states confidence and uncertainty indicators error handling feedback loops and progressive disclosure of complex outputs.

• Prototype quickly. Use code or vibe coding to build interactive prototypes test hypotheses and prove intent more precisely than traditional product design workflows allow.

• Scope brief and review work across design and development. Set quality bars and maintain coherence.

• Contribute to and evolve our design system so Spark Assist and adjacent products stay consistent without becoming generic.

• Champion transparency explainability and responsible AI in everything that ships including accessibility and the trust signals financial users need to act on AI output.

What Youll Need

• 47 years of product design experience with at least part of that time inside a financial services company fintech or finance-adjacent startup. You understand how analysts researchers or other financial professionals actually work.

• A portfolio showing strategic range not just polished screens but evidence of framing ambiguous problems shaping product direction and shipping at pace.

• Demonstrated experience designing for AI or data-dense products. Familiarity with LLM-based interfaces (chat agents generative tools) and the design challenges they introduce.

• Hands-on research skills. Youve planned run or been a core part of user research studies.

• Coding or vibe-coding fluency: comfortable in HTML/CSS prototyping in Figma Make Claude Code or similar enough to build interactive prototypes and collaborate substantively with data and engineering.

• Strong financial industry context: familiarity with sell-side or buy-side workflows market data research distribution or related domains is a meaningful plus.

• Expert in Figma and modern design system practice.

• Excellent communication. You can hold the room with the Head of Product brief a contractor give and receive direct feedback and write a research readout that drives a decision.

• Comfort with ambiguity and a strong bias toward shipping. Youd rather get a v1 in front of users this week than a v3 next quarter.

What Gets Our Attention

• Experience designing GenAI and/or productivity tools at a financial institution or fintech.

• A thoughtful point of view on UX patterns for LLMs and agentic systems.

• Background in HCI cognitive science or a related discipline.

• Track record of mentoring designers or managing external contractors.

• Genuine curiosity about how AI is reshaping financial workflows.

Where Youll Sit

This role is based in our London office and partners closely with teams across Europe and South Asia. Expect a mix of in-office collaboration and async work across time zones.

At Kensho we pride ourselves on providing top-of-market benefits including:

• Medical Dental and Vision insurance

• 100% company paid premiums

• Unlimited Paid Time Off

• 26 weeks of 100% paid Parental Leave (paternity and maternity)

• 401(k) plan with 6% employer matching

• Generous company matching on donations to non-profit charities

• Up to $20000 tuition assistance toward degree programs plus up to $4000/year for ongoing professional education such as industry conferences

• Plentiful snacks drinks and regularly catered lunches

• Dog-friendly office (CAM office)

• Bike sharing program memberships

• Compassion leave and elder care leave

• Mentoring and additional learning opportunities

• Opportunity to expand professional network and participate in conferences and events

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We are an equal opportunity employer that welcomes future Kenshins with all experiences and perspectives. Kensho is headquartered in Cambridge MA with an additional office location in New York City. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity or national origin.