Industrial Engineer, Director of Process Improvement- Supply Chain Mount Sinai Hospital Full Time Monday-Friday, 9AM 5 PM

The Director of Process Improvement leads improvement initiatives utilizing a wide range of improvement tools and methodologies that advance Mount Sinai Health Systems continuous improvement culture. The Director plans manages and executes complex improvement initiatives and evaluates the impact of clinical or administrative improvement efforts (as applicable to scope of role) in order to achieve the mission and vision of the health system effectively utilizing a wide range of project management skills and improvement tools and methodologies. The Director acts as a leader for the department in day to day activities and serves as a mentor and subject matter expert to other department executives and managers.

and leads the execution of improvement initiatives through all project phases. Effectively manage multiple concurrent projects and proactively identifies and mitigates resource constraints and changes in project scope
analysts in ascertaining the scope and plan for improvement initiatives acquiring stakeholder buy-in and leadership support and establishing metrics and milestones; Utilizes expertise in improvement methodologies to appropriately identify the correct design and approach for initiatives can communicate approach to outside stakeholders unfamiliar with improvement tools and methodologies
and grow ambulatory analytics and reporting team as a part of Strategic Ambulatory Operations in establishing standard KPIs centralized reporting and executing data-driven operational insights and improvements across the health systems ambulatory footprint
advanced analytical techniques and tools including automation scenario modeling/planning and predictive analytics in providing strategic directions and recommendations for the ambulatorys short-term and long-term growth
a deep understanding of ambulatory operations based on data business trends and anticipated operational intake to support continuous performance improvement
internal partnerships and collaborate with Digital Technology and Partners Decision Support teams and other system business intelligence and analytics teams in streamlining data structure acquisition and management processes to optimize operations efficiency
and sustain data integrity process designs and optimization activities to secure accurate alignment between data generation and operational workflows
project management skills to lead development of project plans and timelines for improvement projects; delegates deliverables and tasks; coordinates project summary presentations; and maintains oversight of all project related tasks necessary for success.
and executes observational studies and evaluations to support improvement projects through interviews and in-person observations and supporting data analysis
and executes complex data analysis to support leadership decision making in a variety of subject matter areas including: process measures and performance metrics scheduling resource utilization labor and productivity quality measures patient satisfaction measures and demographic data
data analysis efforts and provides feedback on approach and accuracy of findings.
collaborates with stakeholders of all levels of staff developing trusting working relationships with leadership physicians administration and front line personnel.
the creation of training content and administers didactic training curriculum on improvement tools and methodologies.
the professional development of junior staff through constructive feedback on project deliverables and as a role model in all project activities in leadership or supporting roles; actively identifies opportunities to informally mentor staff.
current knowledge of trends and evidence-based solutions for improving healthcare delivery and efficient operations.
continuous improvement within the department contributing to the development of improved tools project methods and internal knowledge base and project evaluation.
other duties as required by senior leadership.

• Bachelors degree (Masters Preferred)
• 7 years of combined professional experience and/or graduate-level education relevant to healthcare operations data analysis strategic planning and process improvement including at least two years of directly managing staff or in a consulting model
• Certification and/or workingknowledge of Lean/Six Sigma methodologies is a plus.
• Lean certification preferred