AI Enablement Localization Specialist
Job Summary
Job Description
AI Enablement Localization Specialist- Hybrid based Madrid
Were a leader in data and AI. Through our software and services we inspire customers around the world to transform data into intelligence - and questions into answers.
If youre looking for a dynamic fulfilling career with flexibility and a world-class employee experience youll find it here. Were recognized around the world for our inclusive meaningful culture and innovative technologies by organizations like Fast Company Forbes Newsweek and more.
About the job
The Global Experience team is seeking a AI Enablement Localization Specialist to own and evolve multilingual AI and MT solutions including terminology governance multilingual AI enablement and MT/LLM quality across global products. This role focuses onguiding the multilingual aspects of AIenabled solutions owning translation solutions and workflowsevolvinglinguistic knowledge assetsand ensuring consistent highquality multilingual output at scalethrough datadriven evaluation and continuous improvement. Therole acts as a primaryowner of themultilingualaspects ofAI-enabled solutions workingclosely with Product DocumentationEngineeringand vendorteamseasmultilingual AIcapabilities aredesignedimplementedandintegratedintoproducts andcustomerfacing experiences.
As a AI Enablement Localization Specialist you will:
Terminology & Knowledge Assets
Createmanageandevolveglossaries style guides and other linguistic and cultural assets
Design and owntheterminology extraction process forproducts
Drive a cross-functional effort to maintain central terminology database (Publications team Marketing Products)
Govern multilingual term bases as a single source of truth for AI and MT ensure consistency between glossary and TM translations.
Collaborate with multilingual vendors and in-house teams to optimize workflows translation memory and terminology management.
Machine Translation/AI and Model Evaluations
Maintain and prepare glossary assets for MT trainings and LLM RAG
Own MT and LLM enginestrategy includingselection trainingapproachbenchmarkingmethodologyand evaluation
Own the design selection and evolution of translation solutions including MT LLMbased translation and hybrid workflows used across products and translation pipelines
Determinewhen shared translation solutions can be reused across product and workflow contexts and when differentiated approaches arerequired
Measure MT or LLM output quality on a regular basis per locale for 20 languages. Create and execute improvement plans when scores fall beyond a threshold.
Design and test various localization workflow improvements by using AI (such as APE LQE and LQA)
Quality Evaluation
Collectfeedback from various stakeholders to establish end quality requirements.
Define evaluation frameworks to access both raw MT/AI and post-edited translation quality
Implement evaluation frameworkandmonitorperformance per locale
Develop and execute improvement plans when quality standards are not met
Multilingual AI Crossfunctional Enablement
Partnerwith Product Docs and Engineeringteams to define and guidethemultilingualaspects ofAI-enabledfeaturesensuring language quality consistency and scalability requirements are met as solutions are implementedinto productsandcustomerfacing experiences.
Lead Multilingual AI capabilities testing and ensure it adheres to company standardsterminologyand tone of voice. Provide recommendations for model improvements if needed.
Ensure all applicable security policies and processes are followed to support the organizations secure software development goals.
Embrace curiosity passion authenticity and accountability. These are our values and influence everything we do.
Required qualifications
- Minimum of 5years of experience in working in a localization terminologist machine translation and/or multilingual AI focused role ideally in a stakeholder or client-facing environment.
- Bachelors degree required preferably in Linguistics Computer Science or related fields. Masters is a plus.
- Expert on Machine Learning LLMs NLP process automation and technology out of the box thinking with data analytical skills to drive great customer experience
- Experience with building and maintaining terminology databases
- Experience evaluating machine translation quality using automated metrics such as edit distance BLEU and COMET and interpreting results to guide MT and LLM quality decisions.
- Experience setting up and using linguistic quality framework managing quality control processes for linguistic outputs ensuring adherence to high-quality standards
- Experience using localization technology (TMS/CAT tools machine translation LLMs) and processes particularly for CICD software deployment model
- Proficiency in additional language(s).
- Proven ability to solve complex linguistic and technical challenges attention to detail
- Ability to measure analyze and present data to stakeholders.
- Ability to adjust working hours to accommodate a variety of time zones
- Equivalent combination of related education training and experience may be considered in place of the above qualifications.
Additional competencies knowledge and skills
Quality Orientation-Accomplishing tasks by considering all areas involved no matter how detailed; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time
Communication- Conveying information and ideas clearly and concisely to individuals or groups in an engaging manner that helps them understand and retain the message; listening actively to others.
Collaborating- Working cooperatively with others to help a team or work group achieve its goals.
- Experience using project management tools (e.g. Jira) and source management systems (e.g. GitHub).
- Programming skills are a plus (Python SQL mySQL).
Benefits highlights
- Our Recreation and Fitness Center offers recorded fitness classes to help you fit movement into your day.
- SAS supports your well-being with programs that reduce stress and distractions to help you stay healthy and productive.
You are welcome here
At SAS its not about fitting into our culture its about adding to it. We believe our people make the difference. Our inclusive workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers.
Additional Information:
SAS only sends emails from verified email addresses and never asks for sensitive personal information or money. If you have any doubts about the authenticity of any type of communication from or on behalf of SAS please contact
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Required Experience:
IC
About Company
Scandinavian Airlines, usually known as SAS, is the flag carrier of Denmark, Norway and Sweden. SAS is an abbreviation of the company's full name, Scandinavian Airlines System or legally Scandinavian Airlines System Denmark-Norway-Sweden.