Clinician Verification Agent (Project Based)
Makati City - Philippines
Job Summary
Key Responsibilities
License Verification:
- Review and verify state-issued licenses and credentials of new and existing clinicians using relevant state boards.
- Ensure all professionals meet the requirements to accept referrals in their licensed states.
Data Entry and Documentation:
- Accurately document verification outcomes and maintain records in compliance with HIPAA standards.
- Update clinician profiles to reflect verified status promptly.
Compliance Oversight:
- Monitor and report any discrepancies or unethical conduct in user profiles.
- Support clinicians by clarifying licensing requirements and standards.
Communication and Support:
- Collaborate with the clinical team to resolve any verification issues.
- Provide courteous professional support to clinicians throughout theverification process.
Requirements
Education and Experience:
- Previous experience in credentialing compliance or related roles(preferred in healthcare or behavioral health).
- Knowledge of state licensing requirements for behavioral healthprofessionals (e.g. social workers counselors psychologists).
Skills:
- Review and interpret licensing regulations statutes and guidancedocuments to ensure compliance with applicable standards.
- Ability to work independently and manage multiple tasks with competing deadlines.
- Exceptional attention to detail and organizational skills.
- Strong written and verbal communication.
- Strong proficiency in online research and information retrieval; familiarity with advanced search techniques is a plus.
- Proficient in Microsoft Office and familiarity with database managementsystems.
Values and Attributes:
- Alignment with principles of trust integrity andpatient-centric care.
- Ability to handle sensitive information with discretion and professionalism.
Benefits
- A laptop will be provided by the company
- Night Differential
- NIGHT SHIFT
- WORK FROM HOME
- PHP 32000 to 36500
Required Experience:
Unclear Seniority
About Company
SuperStaff is a comprehensive outsourcing solutions provider offering call center services offshore in the Philippines, nearshore in Colombia, and onshore in the United States. Initially a captive market for its mother company, servicing the health and biopharma sectors for decades, S ... View more