QA Team Lead

Were Capital on Tap
Capital on Tap started because small businesses were underserved. Big banks were slow their products werent fit for purpose and small business owners often couldnt access what they needed. We set out to fix that.

Today were a financial platform - not just a credit card company. We offer a best-in-class business credit card SME-focused spend management platform a savings product that hit 1 billion in funds within its first year and a growing suite of tools and financial products that make running a small business easier.

1000 employees 20bn in annual card spend 200000 customers 17000 Trustpilot reviews averaging 4.7 stars and were profitable. Weve done a pretty good job so far but were just getting started!

Porto Matosinhos 2 Days in the Office

Quality Engineering at Capital on Tap

Quality Engineering is embedded across our mission teams partnering with Engineering Product and UX to champion quality at every stage of the software lifecycle. We build quality in from the start - not bolt it on at the end.

As QA Team Lead you will shape how we think about quality grow the capability of the people around you and help us ship faster with confidence. You will be expected to drive AI tool adoption across the team and embed intelligent tooling into everyday engineering practice.

What Youll Be Doing

People Coaching & Knowledge Sharing

• Coach the team on best practices and domain knowledge to ensure they are self-sufficient.
• Transform junior members into independent experts capable of leading their own initiatives.
• Establish a Self-Serve First culture and document answers so the team does not rely on the Leads memory.
• Deliver performance conversations with compassion - separate the work from the person and focus on the mechanism of failure rather than blame.

Influence & Stakeholder Alignment

• Partner with Dev and UX to govern the feature lifecycle and ensure the team has the context to act independently.
• Represent QA in company-wide working groups and influence the wider engineering roadmap and priorities.
• Push back constructively on unrealistic demands before they become debt the team must manage alone.
• Align quality standards with business priorities so the team can play the game effectively from the sidelines.

Ownership & Impact

• Ensure the team can deliver sprint goals and resolve incidents without the Leads direct involvement.
• Author and maintain mission-level Quality OKRs; use data to drive continuous improvement.
• Treat unreleased or untested work as a liability; maintain an urgency mindset to ship frequently.
• Decisively manage underperformance and pursue a better fit when a role does not match an employees strengths.

AI Enablement & Innovation

• Champion the use of Claude and GitHub Copilot across the QA team for test generation data creation and root-cause analysis.
• Evaluate and adopt emerging AI tools that reduce toil and improve signal quality in testing pipelines.
• Establish clear guidelines for responsible AI use in testing: prompt engineering standards and review gates.
• Partner with Platform Engineering to integrate AI-assisted tooling into CI/CD pipelines.

Our Values & Culture

• Just Pilot: We never settle for good enough. We pilot new ideas fast ask questions to figure it out and scale quickly.
• Why Not Today Fast is as slow as we go - speed and simplicity gives us a competitive advantage.
• Be a Buddy: We tap in from day one to help the team we do the right thing even if its hard.
• Owners and Dates: We dont chase people. If you own a task and agree to a date the expectation is that it gets done.
• Feedback: We want our employees to flourish so we regularly provide direct and constructive feedback.

Were Looking For

• Proven experience in a QA leadership role ideally within a fast-paced tech or fintech environment.
• Strong knowledge of test automation strategies tools (e.g. xUnit RestSharp Cypress) and agile methodologies.
• Experience testing RESTful APIs and microservice architectures.
• Hands-on experience with AI coding assistants (Claude GitHub Copilot) and a track record of driving AI adoption.
• Experience designing and enforcing responsible AI usage guidelines within a QA or engineering context.
• Experience integrating automated testing into CI/CD pipelines and deployment workflows.
• Data-driven approach to decision-making; comfort with agile metrics and Quality OKRs.

Even if you dont have all of the necessary skills we still encourage you to apply.

Interview Process

• First stage: 30-minute intro CV review and values with Talent Partner
• Second stage: 45-minute Tech Chat with Team Manager
• Final stage: 60-minute Code Pairing 30-minute Stakeholder Interview with Engineering & Product

Diversity & Inclusion
We welcome consider and encourage applications from anyone who shares our commitment to inclusivity. Join us in creating a space where authenticity thrives and everyone can do their best work.

Great Work Deserves Great Perks

Check out our benefits:

Private Healthcare through AdvanceCare
Anniversary Rewards (-week fully paid sabbatical)
Paid Car Parking
36 days holiday (inclusive of public holidays with public holidays carried over if they fall on a weekend)
Annual Learning and Wellbeing Budget
6 free therapy sessions per year
Free drinks and snacks in our offices

Other Info
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Excited to work here Apply!
If youd like to progress your career within our fast growing profitable fintech then click apply and we will aim to get back to you within 3 working days (during busy periods this could take up to 5 working days.)