Global Head of Cloud & Data Center (Infrastructure)

This role sits within Global IT Production reporting directly to the Global Head of IT Production with end-to-end accountability for the reliability security governance and operational excellence of the companys global Cloud and Data Center platforms.

The position leads an Infrastructure-owned Cloud & Data Center organization responsible for ensuring that production platforms are stable resilient compliant and cost-efficient while enabling application and digital teams through standardized automated and wellgoverned infrastructure services.

This is a senior infrastructure leadership role focused on production readiness and operational discipline. It does not own application development or product roadmaps but serves as the authoritative platform owner and senior escalation point for all Cloud and Data Center services.

Purpose of the Role

To own operate and continuously improve the companys global hybrid Cloud & Data Center production platforms ensuring enterprise-grade service delivery across availability performance security cost and risk.

The role combines:

• 70% leadership governance and IT Production accountability
• 30% high-level technical and architectural authority

Key Responsibilities

Cloud & Data Center Production Ownership

• Own global Cloud & Data Center production platforms (Azurefirst hybrid connectivity onprem).
• Act as single point of accountability for platform stability availability and resilience.
• Ensure SLAs SLOs and compliance standards are consistently met.

Strategy Governance & Standards

• Define and enforce cloud and infrastructure governance (landing zones networks RBAC security policies).
• Establish production reference architectures and deployment standards.
• Ensure alignment with Enterprise Architecture and Security within IT Production ownership.

Operational Excellence & SRE

• Own availability performance capacity planning and incident management.
• Embed SRE practices (SLOs error budgets postincident reviews).
• Act as senior escalation authority for major production incidents.

Security Compliance & Change

• Ensure compliance with security audit and regulatory requirements.
• Apply Zero Trust at the infrastructure and production layer.
• Enforce ITILbased change management for production environments.

Financial Governance & FinOps

• Own the global Cloud & Data Center production budget.
• Lead FinOps initiatives (cost transparency optimization reservations waste reduction).
• Provide executive reporting on cost efficiency and risk.

Automation & Observability

• Drive InfrastructureasCode and changeascode standards.
• Define CI/CD patterns for infrastructure deployments.
• Own monitoring observability and service health reporting.

Hybrid Infrastructure & Data Centers

• Define and execute data center strategy (modernization consolidation migrations).
• Govern hybrid connectivity and network services.
• Ensure DR backup and resilience for production platforms.

People & Vendor Leadership

• Lead global Cloud & Data Center teams within IT Production.
• Set clear objectives accountability and development paths.
• Manage strategic vendors and partners ensuring SLA/XLA performance.

Qualifications :

Required

• 10 years in Infrastructure Cloud or Platform environments.
• 5 years leading global or multiregional infrastructure teams.
• Strong expertise in Azure governance and hybrid infrastructure.
• Proven experience operating missioncritical highly available production environments.
• Solid background in operational excellence incident management and change control.
• Ability to operate at senior leadership level under high operational pressure.

Preferred

• Azure Architect (AZ305) and/or Azure Administrator (AZ104).
• ITIL Foundation certification.
• FinOps experience or certification.
• Exposure to AWS and/or GCP in large enterprise contexts.
• Experience in regulated industries or complex global organizations.

Additional Information :

Why SGS

• Join a globally recognized and stable company a leader in the Testing Inspection and Certification (TIC) industry.
• Enjoy a flexible schedule and hybrid work model
• Access continuous learning opportunities through SGS University and Campus.
• Collaborate in a multinational environment with colleagues from various continents.
• Benefit from a comprehensive benefits platform.

Apply Now:
At SGS we are committed to fostering an open friendly and supportive culture that thrives on teamwork. We value diversity and provide endless opportunities to learn grow your expertise and fulfill your potential. Apply now to join our motivated and dynamic team!

Remote Work :

No

Employment Type :

Full-time