Business Analyst

Position Description:

CGI is seeking a motivated Business Analyst with a passion for solving business challenges to join our team in South this role youll provide business teams with a high-quality consistent level of proactive and professional IT service helping support the technology capabilities that enable their operations. Youll work closely with business and IT stakeholders to understand needs gather and document requirements analyze processes support issue resolution and contribute to solution delivery using Agile Waterfall and hybrid approaches.
As a full-time consultant at CGI youll support local enterprise clients collaborate with dedicated colleagues and contribute to meaningful outcomes for both internal and client partners. Youll help create and maintain positive business relationships that encourage open communication reliability trust and service loyalty. The work will be varied and may be complex requiring initiative sound judgment strong communication skills and the ability to learn new business domains while working across different technology teams.
If you are a collaborative problem solver lifelong learner and clear communicator who enjoys working with both business and technical stakeholders we want to talk to you.

This position is located at the client site in the Fort Lauderdale FL area in a hybrid environment.

Your future duties and responsibilities:

. Gather analyze and document business requirements system requirements user stories business processes and process flows.
. Work with business stakeholders technology teams vendors and subject matter experts to understand business needs and support solution development.
. Document current-state and future-state business and system processes.
. Support requirements clarification with technical teams leveraging Agile techniques where applicable.
. Assist with documenting non-functional requirements system capabilities integrations process design testing needs and implementation activities.
. Serve as a liaison between business partners and technical teams through requirements gathering triage research testing support and production support.
. Help identify business impacts of system issues and facilitate clear communication with stakeholders.
. Support issue resolution by helping troubleshoot analyze prioritize and communicate incidents problems and service requests.
. Collaborate with QA resources to help define test scenarios test cases and validation needs.
. Support implementation activities including design review configuration support testing training cutover reporting and go-live readiness.
. Build and maintain positive relationships with business and corporate stakeholders.
. Communicate status issues risks and dependencies to team members management and stakeholders as appropriate.
. Follow applicable IT standards processes and methodologies including Quality Assurance SDLC PMLC and support processes.
. Create and maintain SOPs process documentation user guides and related business or system documentation.
. Participate in cross-training to learn applications across the assigned Business Unit application portfolio.
. Learn and apply the tools processes and methods needed to perform the role effectively.
. Support assigned Business Unit requests incidents and application validation activities.
. Participate in rotating on-call responsibilities as needed.

Required qualifications to be successful in this role:

. 57 years of experience as a Business Analyst working on projects product teams application support teams or technology delivery initiatives.
. Experience gathering and documenting business requirements system requirements user stories process flows and business rules.
. Experience working with Agile Waterfall or hybrid delivery methodologies.
. Understanding of the Software Development Life Cycle and/or Systems Development Life Cycle.
. Experience supporting end-to-end implementation activities including requirements design configuration support testing training cutover reporting and go-live support.
. Proven ability to support business analysis deliverables related to process improvement system enhancement and operational support.
. Working knowledge of QA processes and experience partnering with QA resources to develop test scenarios test cases and validation plans.
. Ability to create clear SOPs process documentation user guides and other support documentation.
. Experience supporting issue triage root cause analysis incident resolution and communication between business and IT teams.
. Ability to prioritize work manage multiple requests and communicate effectively in fast-moving situations.
. Strong interpersonal verbal and written communication skills.
. Strong analytical problem-solving and active listening skills.
. Ability to build positive relationships with business users technical teams vendors and stakeholders.
. Willingness to participate in an on-call rotation and perform application validation as needed.
. CBAP CCBA AAC CSPO or related business analysis certification are a plus.


CGI anticipates accepting applications for this position through May 31 2026.
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Other Information:
CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set level experience relevant training and licensure and certifications. To support the ability to reward for merit-based performance CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $79600.00 - $167200.00.


CGIs benefits are offered to eligible professionals on their first day of employment to include:
. Competitive compensation
. Comprehensive insurance options
. Matching contributions through the 401(k) plan and the share purchase plan
. Paid time off for vacation holidays and sick time
. Paid parental leave
.Learning opportunities and tuition assistance
. Wellness and Well-being programs

Skills:

• Business Analysis
• Communication
• Process Management
• Quality assurance
• Requirements Analysis

What you can expect from us:

Together as owners lets turn meaningful insights into action.

Life at CGI is rooted in ownership teamwork respect and belonging. Here youll reach your full potential because

You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.

Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace new opportunities and benefit from expansive industry and technology expertise.

Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our teamone of the largest IT and business consulting services firms in the world.

Qualified applicants will receive consideration for employment without regard to their race ethnicity ancestry color sex religion creed age national origin citizenship status disability pregnancy medical condition military and veteran status marital status sexual orientation or perceived sexual orientation gender gender identity and gender expression familial status or responsibilities reproductive health decisions political affiliation genetic information height weight or any other legally protected status or characteristics to the extent required by applicable federal state and/or local laws where we do business.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S. please email the CGI U.S. Employment Compliance mailbox at . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.

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All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements and in accordance with applicable laws some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with CGIs legal duty to furnish information.