Inclusion Services Manager

Tulgeen Group is a multi-faceted profit-for-purpose organisation which from informal origins in the mid 1970s has grown into a highly-regarded disability services provider. Currently employing 130 staff who in turn earnestly support over 130 clients across multiple locations and commercial operations.

Were looking for an Inclusion Services Manager (ISM) who will help support:

• Our goal of bringing people with disabilities into work and other meaningful activities
• Build social connections helping them grow in their lives and careers through our client inclusion services programs and Disability Employment Programs.

At Tulgeen our mission is to inspire an inclusive connected and caring community. We have a strong commitment to inclusion equity and diversity in the workplace and throughout the community. We believe that everyone deserves the opportunity to be valued respected and treated equally.

If youre a multi-skilled manager or coordinator with a range of industry relevant professional and leadership skills and experience able to manage a highly skilled inclusive and caring workforce who make a profound positive difference to the lives of people with disability wed love to hear from you.

Benefits of Working with Tulgeen

• Salary sacrifice Access Pay
• Working with a Not-For-Profit
• Monday to Friday with flexible start and finish times
• Flexible working from Bega and Eden Sites

Position PurposeThe ISM is responsible for the strategic and operational leadership of Tulgeens Inclusion Services including Insync Bega and Eden Site.

This role ensures the delivery of high-quality person-centered services that arecompliant with NDIS Practice Standards financially sustainable and alignedwith Tulgeens strategic objectives and organisational values.

The ISM provides leadership across service delivery workforce capability quality andsafeguarding and continuous improvement whilst driving service growth withinthe Bega Valley Shire for positive outcomes for people accessing services.

This position is accountable for financial performance resource management servicedevelopment and stakeholder engagement ensuring services remain responsive toemerging community needs and opportunities.

Key responsibilities include:

• InSync operations (inclusive of Art in the Garage InPrint Bega/Merimbula InSync Customised & Supported Employment and community-based activities) as a service line
• Eden operations inclusive of Children and Young People and Adult supports as aService line providing Centre and Community based services
• Client Support provided at InSync and Eden sites in line with NDIS practice standardsand regulatory requirements
• Managing Inclusion Services Budget lines Business Plan actions WHS Quality andSafeguarding requirements and Continuous Improvement Plans in line with theNIDA Practice Standards and Tulgeens organisational values
• Strategic relationships and business development opportunities associated with InclusionServices growth opportunities
• Service review and development to meet emerging community needs in a commerciallyviable way

Key attributes include:

• Oversee day to day service area operations in coordination with the Coordinator and Team Leaders
• Manage the Inclusion Services Budget Business Plan actions Quality and Safeguardingrequirements and Continuous Improvement Plans
• Build the capabilities of InSync Leadership Team
• Ongoing review of operational resourcing to achieve the optimal alignment between resourcingcosts and revenue
• Oversee the proactive management of WHS on all InSync sites
• Work with the General Manager and Executive Leadership to cultivate stakeholderrelationships to enable growth in InSync services
• Support the General Manager in identifying and pursuing funding and positioningopportunities
• Actively contribute to strategic planning discussions documents reporting workshops andprocesses. This includes ongoing identification of opportunities threats andsteps to address systemic challenges
• Investigate Social Enterprise expansion opportunities
• Work withthe Finance Manager to proactively manage InSync budgets facilities andassets

Supervisory/Management Responsibilities

• INSYNC Leadership Team and Rostered DSWs

Enquiries

If you would like to have a confidential discussion about this Role or would like the Position Description please contact Tulgeen on (02)or email

Applying for the Role

Please apply through Employment Hero with a CV and a Cover Letter by no later than COB Friday 24 April 2026.