Strategic Community Manager
Job Summary
About Workato
Workato delivers enterprise infrastructure for the agentic era redefining iPaaS and helping enterprises unify data applications processes and AI into a single governed platform. A leader in Enterprise MCP and trusted by 50% of the Fortune 500 Workatos cloud-native architecture connects every application data source and process to power real-time orchestration at scale. With enterprise-grade security and continuous innovation at its core Workato provides the trusted foundation for organizations to automate with confidence and operationalize AI across the business. To learn more visit
Why join us
Ultimately Workato believes in fostering a flexible trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company.
But we also believe in balancing productivity with self-care. Thats why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives.
If this sounds right up your alley please submit an application. We look forward to getting to know you!
Also feel free to check out why:
Business Insider named us an enterprise startup to bet your career on
Forbes Cloud 100 recognized us as one of the top 100 private cloud companies in the world
Quartz ranked us the #1 best company for remote workers
Responsibilities
The Strategic Community Manager is the external face of Workatos AI Lab in Singapore. You will own relationships across government academia and industry translating them into concrete outcomes: pipeline talent co-innovation projects and market visibility. This is a high-ownership role that sits at the intersection of strategy and execution working directly with the AI Lab and the rest of the Singapore team.
In this role you will also be responsible to:
Government Engagement
Own the operational relationship with EDB GovTech and IMDA on behalf of the AI Lab. You will track grant deliverables coordinate milestone reporting and proactively identify new programs the lab can participate in. You will also serve as the primary point of contact for these projects managing onboarding and engagement for pilot companies through the program.
Example activities:
Coordinating the rollout of the Agentic Enterprise program across 10 pilot companies including scheduling CEO pitches and tracking sign-ups
Preparing briefing documents and follow-up materials for meetings with EDB
Monitoring grant compliance requirements including headcount classification and expenditure thresholds
Academia Partnerships
Build and sustain structured partnerships with institutions to create a continuous pipeline of student talent and collaborative projects. You will work with faculty and program coordinators to embed Workato AI Lab problems into coursework and internship programs.
Example activities:
Coordinating student hackathons centered on MCP and agentic workflows generating use cases that can feed into customer conversations
Working with the NUS Enterprise (N-House and NOC program) and SUTDs Design AI program to build a sustainable pipeline of candidates for the AI Lab.
Industry Events & Community Engagement
Plan and execute events that establish the AI Lab as a thought leader and community anchor in Singapores AI ecosystem. You will manage end-to-end event logistics while ensuring each event serves a clear commercial or talent objective.
Example activities:
Coordinating the labs presence at conferences (SuperAI Singapore ATxEnterprise MCP Conference Singapore) including speaker submissions and content preparation
Supporting customer-facing AI workshops and hackathons
Cross-functional Coordination
Act as the connective tissue between the AI Lab and internal teams GTM CSM marketing and P&E ensuring community activities feed directly into commercial and product outcomes.
Example activities:
Briefing the Singapore GTM team on conversations and signals from EDB pilot company engagements
Coordinating with the Head of AI Lab on speaker content and messaging for external appearances
Requirements
Qualifications / Experience / Technical Skills
35 years of experience in ecosystem development partnerships community management or a related field ideally within a tech company government agency or startup ecosystem
Demonstrated ability to manage relationships with senior stakeholders across public and private sectors
Based in Singapore; familiarity with the local government and university ecosystem is a strong advantage
Soft Skills / Personal Characteristics
Strong organizational skills with the ability to run multiple programs simultaneously without losing attention to detail
Genuine interest in AI and enterprise technology you dont need to be an engineer but you need to be curious enough to hold substantive conversations with technical audiences and policymakers alike
(REQ ID: 2769)
Required Experience:
IC
About Company
A single platform to orchestrate data integration, app connectivity, and process automation across your organization.