VP Global Services EMEA
Job Summary
Function
ServicesOur Company
Were Hitachi Vantara the data foundation trusted by the worlds innovators. Our resilient high-performance data infrastructure means that customers from banks to theme parks can focus on achieving the incredible with data.
If youve seen the Las Vegas Sphere youve seen just one example of how we empower businesses to automate optimize innovate and wow their customers. Right now were laying the foundation for our next wave of looking for people who love being part of a diverse global team and who get excited about making a real-world impact with data.
Job description
Job Summary:**
The VP Global Services EMEA at Hitachi Ltd. is responsible for leading and strategically expanding Hitachis services business across Europe the Middle East and Africa ensuring profitable growth operational excellence and exceptional client satisfaction within the region.
Job Responsibilities:**
* Develop and execute a comprehensive strategic plan for Global Services in EMEA aligning with Hitachis global objectives and regional market opportunities.
* Drive significant revenue growth and profitability for the services organization in EMEA identifying new business opportunities and expanding existing client relationships.
* Lead mentor and develop a high-performing team of services professionals across various countries and disciplines within the EMEA region.
* Oversee the end-to-end delivery of Hitachis services offerings including consulting implementation managed services and support ensuring high quality and customer satisfaction.
* Establish and maintain strong relationships with key clients partners and stakeholders within the EMEA market.
* Manage P&L for the EMEA services division including budgeting forecasting and resource allocation.
* Identify and implement best practices for service delivery operational efficiency and customer experience across the region.
* Collaborate closely with other Hitachi business units and global functions to ensure integrated solutions and a unified customer experience.
* Monitor market trends competitive landscape and regulatory changes to adapt strategies and maintain a competitive edge.
* Drive innovation in service offerings and delivery models to meet evolving customer needs and technological advancements.
Job Qualifications:**
* Bachelors degree in Business Administration Engineering Computer Science or a related field; MBA or advanced degree preferred.
* Minimum of 15 years of progressive experience in leading and managing large-scale services organizations within the technology sector with at least 8 years in a senior leadership role (e.g. VP SVP General Manager).
* Extensive experience operating and leading teams across the EMEA region with a deep understanding of its diverse markets cultures and business practices.
* Proven track record of driving significant revenue growth managing large P&L statements and achieving profitability targets in a services environment.
* Demonstrated ability to develop and execute complex strategic plans and translate them into actionable initiatives.
* Strong leadership and people management skills with experience building motivating and developing high-performing geographically dispersed teams.
* Exceptional client relationship management and negotiation skills with a focus on delivering value and building long-term partnerships.
* Solid understanding of various service delivery models including professional services managed services and cloud-based offerings.
* Excellent communication presentation and interpersonal skills with the ability to effectively engage with diverse stakeholders at all levels.
* Ability to travel extensively across the EMEA region as required.
About us
Were a global team of innovators. Together we harness engineering excellence and passion for insight to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can a make positive impact on their industries and society. If you believe that innovation can inspire the future this is the place to fulfil your purpose and achieve your potential.
Fostering innovation through diverse perspectives
Hitachi is a global company operating across a wide range of industries and regions. One of the things that sets Hitachi apart is the diversity of our business and people which drives our innovation and growth.
We are committed to building an inclusive culture based on mutual respect and merit-based systems. We believe that when people feel valued heard and safe to express themselves they do their best work.
How we look after you
We help take care of your today and tomorrow with industry-leading benefits support and services that look after your holistic health and wellbeing. Were also champions of life balance and offer flexible arrangements that work for you (role and location dependent). Were always looking for new ways of working that bring out our best which leads to unexpected ideas. So here youll experience a sense of belonging and discover autonomy freedom and ownership as you work alongside talented people you enjoy sharing knowledge with.
Were proud to say were an equal opportunity employer and welcome all applicants for employment without attention to race colour religion sex sexual orientation gender identity national origin veteran age disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process please let us know so that we can do our best to set you up for success.
Required Experience:
Exec
About Company
Discover how Hitachi Rail is connecting the future of mobility through integrated rail solutions, across rolling stock, signalling, digital technology and more.