Admin Support (Project Information Specialist)

The Administrative Support / Project Information Specialist provides project information administrative management records coordination travel support and operational assistance in a professional office environment. This role supports the accurate organization tracking and use of project and administrative information while helping teams manage day-to-day business processes reporting needs meeting support and internal service requests.

The ideal candidate is a dependable detail-oriented administrative professional with experience supporting records and information management travel coordination budget or finance-related administrative tasks office operations and meeting or event readiness. This position requires strong communication skills sound judgment technical proficiency and the ability to provide responsive support across multiple functional areas.

Key Responsibilities

• Support the development implementation and maintenance of organizational and administrative policies procedures and process improvements.
• Evaluate administrative and operational processes and recommend improvements to enhance efficiency accuracy and service delivery.
• Provide training guidance and technical assistance to staff on administrative procedures systems and information management processes.
• Support information and records management activities including document organization data entry tracking reporting and quality control.
• Support office management facilities coordination human resources administration budget/finance administration security coordination and related administrative services.
• Assist with travel management and related administrative activities including coordination documentation tracking and staff support.
• Use Microsoft Office collaboration tools databases and computerized systems to support reporting project information administrative tracking and data management.
• Provide on-site audio-visual support and troubleshoot technical issues during meetings presentations and events including microphone monitor connectivity and presentation access issues.
• Create edit and maintain presentations videos visual materials and meeting-support content.
• Support setup and readiness for conference rooms board rooms training rooms meetings and events.
• Manage multiple assignments simultaneously prioritize competing deadlines and resolve administrative or operational issues in a timely manner.
• Deliver professional responsive customer service to internal staff leadership visitors vendors and external stakeholders.

• College degree required in business information management public administration management or a related field; relevant certifications preferred.
• At least 7 years of administrative management project information management records management travel coordination budget/finance administration or related professional experience.
• Experience developing or implementing organizational or administrative management policies and procedures.
• Experience evaluating program or operational effectiveness and recommending process improvements.
• Experience providing staff training technical assistance procedural guidance or customer support.
• Experience supporting information and records management activities in a professional office environment.
• Experience supporting administrative services such as office management building and facilities management human resources administration budget/finance administration and/or security coordination.
• Experience with travel management travel coordination or related administrative support.
• Proficiency with Microsoft Outlook Teams Word PowerPoint Excel databases and other computerized business systems.
• Experience supporting conference rooms board rooms training spaces or event operations.
• Experience providing on-site A/V troubleshooting and technical support during meetings and events including microphone monitor connectivity and presentation support.
• Experience creating or editing presentations videos and visual communication materials.
• Excellent written and verbal communication skills.
• Strong organizational customer service problem-solving and time-management skills.
• Ability to manage multiple priorities meet deadlines and resolve complex issues effectively.
• Ability to respond quickly and flexibly in a fast-paced time-sensitive environment.
• Physical ability to move files file boxes room setup materials furniture equipment or similar items when required.
• Ability to obtain and maintain a Secret security clearance; active clearance preferred.

HeiTech Services is an Equal Opportunity Employer. We consider all qualified applicants without regard to race color religion sex (including pregnancy sexual orientation and gender identity) national origin age disability veteran status or any other protected status under applicable law.

If you require a reasonable accommodation during the application process please contact us at

HeiTech Services may utilize technology-assisted tools including artificial intelligence to support the review of application materials. These tools are used to enhance efficiency; however all hiring decisions are made by human reviewers in accordance with federal hiring guidelines.