Social Work Supervisor II

CalHR

Job Location:

Salinas, CA - USA

Monthly Salary: $ 8503 - 11614

Posted on: 4 hours ago

Vacancies: 1 Vacancy

Job Summary

Position Information

Under general direction the Social Worker Supervisor II plans organizes and directs the work of social service staff providing the most advanced social services; and performs other related work as assigned.

Social Worker Supervisor II requires a Masters degree. Incumbents supervise a unit of caseworkers in specific programs identified as having a high proportion of complex and sensitive casework needs and are usually assigned to programs or staff positions that require extensive casework knowledge. Some positions in larger departments may be assigned full time in-service training and staff development duties.

Social Worker Supervisor II differs from Social Worker Supervisor I in that the former requires a Masters degree and is responsible for supervising and training Social Worker IVs. Social Worker Supervisor II is distinguished from Program Manager in that the latter is generally responsible for administering a program rather than supervising a unit.

The Eligible List established by this recruitment process maybe used Department-wide to fill current and future vacancies on a regular full-time part-time or temporary basis.

SUPERVISION EXERCISED AND RECEIVED
Social Worker Supervisor II receives direction from a Program Manager or other management level classification. Social Worker Supervisor II incumbents provide direct supervision to lower level Social Workers including Social Worker IVs.

Examples of Duties

Duties may include but are not limited to the following:

Plans assigns directs mentors coaches and reviews the work of employees providing the most advanced or complex casework such as adoptions and protective services; maybe required to work or supervise on-call
Consults with and guides social workers in providing counseling support and guidance to clients with complex or specialized needs
Reviews and approves forms applications court reports placements reports of abuse and other documents to verify information or determine proper course of action; reassesses and modifies case plans
May testify in court; supports witnesses and victims who must testify in court
Selects trains evaluates and disciplines subordinate staff
Documents and addresses clients concerns and complaints
Assists in the development of community resources for all programs
Assists and participates in the development of in-service training and staff development programs
Evaluates the effectiveness of policies and procedures
Represents the social services department at conferences and addresses community groups
Discusses or interprets regulations rules policies and programs to clients applicants staff and the general public
Facilitates communication between staff and management; communicates department expectations and activities policy changes and regulatory changes; evaluates and recommends service delivery improvements
Provides social services for sensitive or confidential cases in the absence of assigned social workers or to meet workload demands
Participates or intercedes in interviews to defuse hostile or angry clients; obtains information on personal issues in difficult or emotional situations; explains decisions or recommendations to clients and family members
Establishes and maintains effective working relationships and trust with staff clients family members community organizations and the public; collaborates with service providers; facilitates a work environment favoring teamwork collaboration and mutual respect
Provides peer support for coworkers facing case related stress
Maintains written chronological narrative reflecting personal or other contacts with the client and reasons for the social workers actions; prepares and maintains case records and databases; communicates decisions timelines recommendations and case plans to clients families and service providers
May direct research studies and prepare reports
Enters and retrieves information from an automated computer system; researches information using the Internet and computer resources.
Develops and prepares court reports case plans case narratives and safety plans in automated computer systems
Authorizes the provision of social and employment services through the department provides services and makes referrals to other agency staff and community agencies.
Receives approves and prepares correspondence and reports
Ensures all services are delivered in a respectful culturally sensitive and appropriate manner and
Maintains confidential information in accordance with legal standards and/or County regulations; performs all duties in conformance with the National Association of Social Workers (NASW) Code of Ethics
Performs related duties as assigned

EMPLOYMENT STANDARDS
Knowledge of:

Principles and practices of supervision training mentoring motivating casework consultation and peer counseling
Principles and practices of organization workload management and time management
Principles and practices of note taking report writing and English composition grammar punctuation and spelling
Functions of public social services agencies and the principles of public social service administration
Social research methods
Laws rules and regulations governing the operation of public social services agencies and the role and responsibilities of a social worker
Medical legal economic and social management needs of individuals and families with special medical needs such as HIV disease drug dependency the medically fragile child Alzheimers and the terminally ill
Strategies and protocols surrounding crisis intervention techniques such as voice modulation and assessing the potential for suicide
Psychopathology the different types of mental illness diagnoses how mental illness affects human behavior and mental health services and treatments utilized by clients
Signs stages and dynamics of abuse and the effects of abuse on child/adult development and behavior
Signs and symptoms of alcohol and drug use/abuse in adults and children and the effects on families
Standards for maintaining clients safely in the home; options for placement; effects of removing clients from unsafe situations
Principles and methodologies of research analysis problem solving and decision making
Principles methods and resources in the field of public health mental hygiene education correction and rehabilitation as they relate to public social service
Techniques of supervision training and casework consultation
Computers software and Internet research
Principles of community organization
Resources available in the community for referral or utilization in employment or social service programs

Ability to:

Exercise sound judgment when organizing directing and prioritizing unit activities
Select train coach supervise evaluate and discipline subordinate staff
Mentor counsel and collaborate with staff and foster an environment of teamwork mutual respect and professionalism
Classify case problems and evaluate the effectiveness of effort in solving problems.
Apply effective interpersonal and interviewing skills
Develop and maintain effective working relationships with agency staff clients and outside organizations
Make oral and written presentations clearly and concisely
Analyze a situation accurately and adopt an effective course of action
Maintain confidentiality in accordance with legal standards and/or county regulations
Recognize signs of abuse for children elderly and dependent adults; assess risk factors and potential dangers to clients
Act effectively in stressful situations
Interact professionally and respectfully with clients including difficult hostile or distressed clients
Respect cultural differences
Use computers and related software packages

Minimum Qualifications

(According to Division 31 ChapterChild Welfare Services Manual counties that do not meet the staffing requirements for emergency response and family maintenance services may contact CDDSS regarding a possible waiver).

Pattern 1: Two (2) years of full-time experience performing duties of the Social Worker III in an Interagency Merit System (IMS) county; AND A masters degree in Social Work from an accredited college or university or a masters degree from an accredited two (2) year counseling program.*

Pattern 2: One (1) year of full-time experience performing duties of the Social Worker IV classification in an Interagency Merit System (IMS) county; AND A masters degree in Social Work from an accredited college or university or a masters degree from an accredited two (2) year counseling program.*

Pattern 3: Four (4) years of full-time experience performing social work case management duties;** AND A masters degree in Social Work from an accredited college or university or a Masters degree from an accredited two (2) year counseling program.*

*Qualifying masters degrees include: Marriage and Family Therapy Clinical Counseling Mental Health Counseling Addiction Counseling Gerontology and Counseling Psychology. Completion of all of the requirements for a Marriage and Family Therapy (MFT) license program may be substituted upon submission of verifying proof.

**Qualifying social work case management includes direct case work management such as: assessment evaluation; conducting investigations of abuse and neglect; preparing court reports; responsibility for a long term caseload monitoring compliance through home calls and other personal contact; collaboration with other agencies and linking clients to resources and programs; development of a case plan modification of case plans as needed/required; and authority to impose sanctions or implement actions that impact services.

Supplemental Information

Additional Information:

The ability to speak read and write Spanish in addition to Englishwould be an asset in this position but is not required.
Employees who drive on County business to carry out job-related duties must possess a valid CA Driver License for the class vehicle driven.
The Department of Social Services will conduct a thorough background and reference check process which includes a Department of Justice fingerprint check.
Monterey County like all employers is required to verify an employees right to work in the United States. Accordingly on the first day of employment employees must have and show those documents that verify their legal right to work in the United States. Examples of accepted documentation are a U.S. Passport or Alien Registration Card or a drivers license and Social Security Card or a drivers license and U.S. Birth Certificate.
Additionally our agency requires a valid social security card in order to process employee paychecks. Accordingly on the first day of employment employees must have and show this document.
Government agencies accessing US government information which includes federal tax information must ensure that background investigation requirements for all agency employees and contractors that have access to federal tax information are consistent with the IRS background investigation requirements for access to federal tax information. A background check may be required if the position requires access to these types of records. Background requirements consist of three components which include fingerprinting citizenship verification and local law enforcement checks. Applicable agencies must conduct an investigation during the time of hire and ensure an investigation is conducted 10 years from the date of the previous background investigation for each employee that has access to federal tax information.

Examination Information

Training & Experience Examination Weighted 100% The Training & Experience Examination is designed to elicit a range of specific information regarding each candidates knowledge skill abilities and potential to effectively perform the duties relative to the classification. Responses to the questionnaire will be assessed based on pre-determined rating criteria. All applicants must complete the entire examination to receive a score. To obtain a position on the eligible list candidates must receive a minimum rating of 70% on the examination.

Examination administration and processing time is approximately two weeks after the closing date of the job bulletin.

If conditions warrant an Experience and Education examination may be conducted in lieu of the Training and Experience Examination. Please review the Experience and Education examination information below:

Education & Experience Examination Weighted 100% The Education & Experience examination is based solely upon information provided from the application and supplemental information (e.g. resumes transcripts). Information provided from the application and supplemental information will be assessed compared to a standard developed in relation to the elements of the job. Special care should be taken in submitting a complete description of your education and experience relevant to the typical tasks scope and minimum qualifications stated on this bulletin. Supplemental information will be accepted but competitors should read this bulletin carefully to determine what kind of information will be useful to those individuals completing the evaluation. To obtain a position on the eligible list candidates must receive a minimum rating of 70% on the examination.

ELIGIBLE LIST INFORMATION
A departmental open eligible list will be established for the county of Monterey. The list will be utilized for 12 months after it is established unless the needs of the service and conditions of the list warrant a change in this period.

RETEST PERIOD
Once you have taken the examination you may not retest for SIX (6) MONTHS from the established eligibility date.

SPECIAL TESTING ARRANGEMENTS
Special testing arrangements may be made to accommodate applicants for disability military or religious reasons. If you require such arrangements please contact CalHR at or upon notification that your application has been approved. Documentation from medical military school or church officials outlining the accommodation request must be received by our office a minimum of five business days prior to a scheduled examination.

APPLICATION DOCUMENTS
If you are using education to meet the minimum qualifications you must attach your transcripts to your application. Applicants with foreign transcripts must provide a transcript evaluation that indicates the number of units to which the foreign course work is equivalent. Transcripts and evaluations may be unofficial; official transcripts may be required upon appointment. Please redact birthdates and social security numbers.

GENERAL INFORMATION
MSS reserves the right to revise the examination plan to better meet the needs of the recruitment if the circumstances under which this examination was planned change. Such revision will be in accordance with civil service laws and rules and all competitors will be notified.
If you meet the requirements stated on this bulletin you may take this examination. Your performance in this examination will be rated against predetermined rating criteria. All competitors who pass will be added to the eligible list. Meeting the entry requirements does not assure success in the examination or placement on the eligible list.
General Qualifications: Applicants must possess essential personal qualifications including integrity initiative dependability good judgement the ability to work cooperatively with others and a state of health consistent with the ability to perform the assigned duties of the class. A medical examination may be required. As part of the hiring process a background investigation may be required.

EQUAL EMPLOYMENT OPPORTUNITY
The Merit System Services program is committed to equal employment opportunity for all regardless of age ancestry color disability (mental and physical) exercising the right to family care and medical leave gender gender expression gender identity genetic information marital status medical condition military or veteran status national origin political affiliation race religious creed sex (includes pregnancy childbirth breastfeeding and related medical conditions) and sexual orientation.

ABOUT MONTEREY COUNTY
Located on Californias picturesque Pacific Coast the County of Monterey is blessed with mild weather year-round and is home to miles of beautiful beaches spectacular mountain ranges groves of redwoods low-rolling foothills and a bountiful valley. With a population exceeding 400000 the County is proud of its vibrant citizenry great traditions educational opportunities and multicultural lifestyles. Boasting such world-renowned attractions as the spectacular Big Sur coast 17-Mile Drive Monterey Bay Aquarium Cannery Row the Steinbeck Center the Monterey Jazz and Blues Festivals and Pebble Beach - possibly the worlds most famous golf course its easy to see why an estimated 4.3 million visitors a year make Monterey County their destination of choice.

In addition to a thriving tourist trade Monterey Countys economy is largely based on a vigorous agricultural industry. Known as the salad bowl of the nation the Salinas Valley provides fresh vegetables and salad greens to the entire country. Californias 16th largest county also provides many educational opportunities for its residents including California State University at Monterey Bay the Middlebury Institute of International Studies the Defense Language Institute (DLI) Presidio of Monterey and the Naval Postgraduate School (NPS). All these factors combine to make Monterey County a healthy economically diverse region eager to foster and sustain an enriching lifestyle for its residents.

ABOUT MONTEREY COUNTY SOCIAL SERVICES DEPARTMENT
Monterey County Department of Social Services is seeking enthusiastic applicants who genuinely care about the community and its members to join its team. Monterey County Department of Social Services administers over seventy programs that daily serve an estimated 200000 residents of Monterey County. Department programs include Community Benefits (Public Assistance Eligibility) Family and Childrens Services (Child Welfare Services) Aging and Adult Services (Adult Protective Services IHSS and Area Agency on Aging) CalWORKs Employment Services Military and Veterans Affairs and Community Action Partnership. Careers with the Department of Social Services offer the opportunity to promote the social and economic self-reliance of individuals and families served by providing essential resources and services to low-income families veterans vulnerable children and adults and disabled individuals. Monterey County Department of Social Services welcomes values and encourages diverse voices opinions perspectives and backgrounds to foster an environment where all viewpoints are appreciated. The Department currently has a team of approximately 874 dedicated members serving Monterey County residents.

Monterey County is an Equal Opportunity Employer Minorities veterans and persons with disabilities are strongly encouraged to apply.

Social Worker Supervisor II Classification Information:
Summary Sheet F Unit:
Experience:

Manager

Position InformationUnder general direction the Social Worker Supervisor II plans organizes and directs the work of social service staff providing the most advanced social services; and performs other related work as assigned.Social Worker Supervisor II requires a Masters degree. Incumbents supervis...