Technical Infrastructure Program Manager, GCID-FD
Austin, TX - USA
Job Summary
AWS Infrastructure Services owns the design planning delivery and operation of all AWS global other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.
We are looking for a highly motivated technically savvy Fiber Delivery Technical Infrastructure Program Manager (FD-TIPM) to help develop and scale one of the worlds largest and most complex networks. The FD-TIPM is responsible for managing highly technical cost efficient and fast paced communication construction project schedules to keep pace with and enable AWS Network growth. This role will manage a program overseeing design reviews across our rapidly expanding global data center portfolio with anticipated growth of 33% year over year.
As a FD-TIPM you will be part of a highly creative and efficient team of diverse backgrounds and expertise tasked with tackling the most fascinating and challenging problems in modern fiber this role you will be responsible for training and education of internal stakeholders and external contractors and partners driving Kaizen process improvements change management and communication plans.
Key job responsibilities
Drive the implementation of large-scale fiber deployments on a global scale
Collaborate with Stakeholder teams to gather fiber deployment requirements
Develop and Maintain Process Documentation
Program Manage pre-terminated fiber cable process from Intake Engineering Business Development Material Acquisition Deployment and Closeout
Provide Deployment support for projects augmenting the local region TIPM across the globe
Create and maintain performance dashboards and KPIs to measure program effectiveness
Build and maintain strategic vendor relationships including developing vendor KPIs and performance metrics
Drive process improvements through data analysis and stakeholder feedback
Lead regular executive updates and cross-functional team communications
Manage program budget and resource allocation across global regions
60-75% Travel
About the team
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences to inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
- 3 years of technical infrastructure management experience
- Knowledge of best practices and emerging technologies related to infrastructure (i.e. network data center hardware software)
- Experience with varying scenarios of infrastructure builds
- Bachelors degree in Engineering Construction Management or equivalent experience
- 5 years of experience in technical program management
- 3 years of experience with data center or telecommunications infrastructure
- Strong understanding of fiber optic infrastructure design and construction
- Strong understanding of pre-terminated fiber technology and installation of pre-terminated fibers in an Outside Plant Environment
- Knowledge of Civil Design of Telecommunications Infrastructure
- Experience managing cross-functional and geographically distributed teams
- Experience managing vendor relationships
- Demonstrated ability to develop and track technical program KPIs
- Excellence in stakeholder management and executive communication
- Experience working across multiple global regions and time zones
- PMP Certification
- Experience with data center site design review drafting or consulting
- Proficiency in Salesforce GIS platforms and data visualization tools
- Deep knowledge of civil and telecom design requirements for data centers
- Experience creating and maintaining performance dashboards using PowerBI Tableau or QuickSight
- Strong understanding of technical drawing standards and drafting principles
- Familiarity with Kaizen and continuous improvement methodologies
- Experience managing technical review programs at scale
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at CO Denver - 127100.00 - 171900.00 USD annually
USA GA Atlanta - 127100.00 - 171900.00 USD annually
USA TX Austin - 127100.00 - 171900.00 USD annually
Required Experience:
Manager
About Company
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