IT Operations Specialist IT Network Specalist (US)

TD Bank

Not Interested
Bookmark
Report This Job

profile Job Location:

Mount Laurel, NJ - USA

profile Monthly Salary: $ 91000 - 136240
Posted on: 10 hours ago
Vacancies: 1 Vacancy

Job Summary

Work Location:

Mount Laurel New Jersey United States of America

Hours:

40

Pay Details:

$91000 - $136240 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidates skills and experience job-related knowledge geographic location and other specific business and organizational needs.

As a candidate you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Technology Solutions

Job Description:

Additional Information:

AsaIT Operations Specialist you will play a critical role within the Technology Response (L2) team responsible for rapid incident resolution and root cause analysis across a large-scale global network environment. Reporting to the Senior Manager Network Operationsbased in Canadathis position is focused on maintaining stability of mission-criticalinfrastructure andservices whiledriving continuous improvement in operational resilience.

You will serve as a senior technical escalation point providing hands-on expertise in complex troubleshooting mentoring team members and collaborating across engineering architecture and application teams to prevent recurrence of incidents.

Key Responsibilities

- Lead triage and resolution of high-severity (P1/P2) network incidents across global environments

-Proficientlyput to useyour technical skills while making use of available tooling anddeep packet and trace analysis as needed with a goalto identify root cause and restore service rapidly

- Act as escalation point for L1/NOC teams and coordinate major incident response activities

- Drive permanent fixes by partnering with engineering and architecture Operational Readiness and day-2 support readiness work to ensure successfulhigh qualitysupport

- Leverage automation and advanced tooling to improve detection monitoring and response times

- Provide technical leadership coaching and guidance to junior engineers

- Participate in on-call rotation and support a 24/7 operations environment

Technical Expertise

- Expert-level network troubleshooting and packet analysis (e.g. Wireshark Extrahop)

- Strong experience across routing/switching firewalls load balancers (F5) SD-WANand Wi-Fi

- Hands-on experience with cloud networking (AWS Azure or GCP environments)

- Experience with Palo Alto firewalls and modern security frameworks (SASE concepts)

- Deep understanding of DNS DHCP QoS VoIP and CDN technologies

- Familiarity with Cisco ACI DNAC and wireless networking platforms (Cisco/Aruba)

- Experience with monitoring and observability tools and operational automation

Proven experience supporting large complex global infrastructure environments

- Strong leadership and communication skills with ability to engage senior stakeholders

- Experience driving incident resolution root cause analysis and prevention strategies

- Certifications such as CCIE Palo Alto F5 or equivalent are strongly preferred

Depth & Scope:

  • Primary subject matter expert in multiple areas and consults with clients/or project teams with respect to all aspects of operational support / solutions.

  • Works independently and/or autonomously as a senior/ lead on a diverse range of tasks / operational support of solutions and is relied upon to coach/ educate others.

  • Assignments are highly complex and multifaceted.

  • May monitor coach/ educate a small team of IT professionals.

  • Acts as a key resource in the exchange of technical information for project teams the business and/or outside vendors.

  • Generally reports to a Senior Manager or Executive.


Education & Experience:

  • Undergraduate degree or Technical Certificate

  • Graduate degree preferred

  • 7 years relevant experience

Physical Requirements:

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

  • Domestic Travel Occasional

  • International Travel Never

  • Performing sedentary work Continuous

  • Performing multiple tasks Continuous

  • Operating standard office equipment - Continuous

  • Responding quickly to sounds Occasional

  • Sitting Continuous

  • Standing Occasional

  • Walking Occasional

  • Moving safely in confined spaces Occasional

  • Lifting/Carrying (under 25 lbs.) Occasional

  • Lifting/Carrying (over 25 lbs.) Never

  • Squatting Occasional

  • Bending Occasional

  • Kneeling Never

  • Crawling Never

  • Climbing Never

  • Reaching overhead Never

  • Reaching forward Occasional

  • Pushing Never

  • Pulling Never

  • Twisting Never

  • Concentrating for long periods of time Continuous

  • Applying common sense to deal with problems involving standardized situations Continuous

  • Reading writing and comprehending instructions Continuous

  • Adding subtracting multiplying and dividing Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

Who We Are:

TD is one of the worlds leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day we strive to make every interaction product and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada the United States and around the world. More than 95000 TD colleagues bring their skills talent and creativity to foster deeper relationships ensure disciplined execution and build a simpler faster banking experience. TD is deeply committed to being a leader in client experience that is why we believe that all colleagues no matter where they work are client facing. Together we are reimagining what banking can be for our clients colleagues and communities.

Our Total Rewards Package


Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g. eligibility for cash and/or equity incentive awards generally through participation in an incentive plan) and several other key plans such as health and well-being benefits savings and retirement programs paid time off (including Vacation PTO Flex PTO and Holiday PTO) banking benefits and discounts career development and reward and recognition. Learn more

Additional Information:
Were delighted that youre considering building a career with TD. Through regular development conversations training programs and a competitive benefits plan were committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development

If youre interested in a specific career path or are looking to build certain skills we want to help you succeed. Youll have regular career development and performance conversations with your manager as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If youre passionate about helping clients and building deep lasting relationships TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

Were committed to your success and foster a respectful workplace where diverse perspectives are valued everyone has fair opportunities to grow and you can unlock your full potential to achieve your career goals. Here at TD we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that youve got everything you need to succeed in your new role.

Interview Process
Well reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age disability status as a protected veteran or any other characteristic protected under applicable federal state or local law.

If you are an applicant with a disability and need accommodations to complete the application process please email TD Bank US Workplace Accommodations Program at . Include your full name best way to reach you and the accommodation needed to assist you with the applicant process.


Required Experience:

IC

Work Location:Mount Laurel New Jersey United States of AmericaHours:40Pay Details:$91000 - $136240 USDTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our ...
View more view more

About Company

Company Logo

Choose platform to search for TD Jobs

View Profile View Profile