Engineer NDS Migration

Job Description
About the project is a firmwide initiative to migrate on-prem virtual desktops (NDSes) to Azure-hosted virtual desktops aligned with the firms cloud migration strategy. The role sits in the NDSNext Migration Factory and executes migrations at scale using a standardized repeatable factory operating model.

Role summary
We are seeking a technology engineer with 5 to 8 years of overall experience including at least 3 years of Windows desktop migration experience (planning cutover validation and post-migration issue resolution). As a Migration Engineer you will work daily with a pre-assigned set of users to ensure their business-critical applications function correctly on their new Azure-hosted desktop. You will troubleshoot issues end-to-end coordinate fixes with partner teams and communicate clearly with users across diverse roles (e.g. trading engineering operations senior management).

Key responsibilities
Execute user migrations following the factory playbook tracking progress and outcomes
Validate end-user functionality on desktops (e.g. M365 Suite Firmwide common applications (e.g. digital assistant tools) Business apps from an internal app store Web applications and line-of-business tools
Perform application testing defect reproduction and regression checks before and after migration
Troubleshoot and resolve issues across Windows applications and desktop environment configuration. Issues will be routed by the helpdesk team.
Write clear user updates and technical notes; manage expectations and drive closure
Provide structured reporting on your assigned workload (status risks blockers)

Must-have skills
Strong familiarity with Windows desktop environments and application behavior
Proficiency in cloud application connectivity and access management including core networking concepts and operational troubleshooting
Python or Java coding proficiency for automation and diagnostics
Strong debugging and problem isolation skills (logs configs repro steps)
Strong application testing knowledge (test design validation regression mindset)
Excellent written and verbal communication including explaining technical issues to non-technical audiences
Strong personal project management skills (follow process manage your queue accurate reporting)

Good-to-have skills
Knowledge of AI-assisted troubleshooting or automation concepts
Prior application development experience (building supporting or modernizing apps)
Engagement style High-volume user-facing execution with clear daily outcomes
Works independently within a standardized model escalating appropriately when needed
Comfortable partnering across engineering and operations teams

About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills expertise and ideas from our innovation ecosystem.

EEO
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy childbirth or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.