Sales Solution Engineer

At Paymentology were redefining whats possible in the payments space. As the first truly global issuer-processor we give banks and fintechs the technology and talent to launch and manage Mastercard and Visa cards at scale - across more than 60 countries.

Our advanced multi-cloud platform delivers real-time data unmatched scalability and the flexibility of a network of regional hubs. Its this global reach and innovation that sets us apart.

Were looking for a Sales Solutions Engineer to drive technical and commercial success by aligning our platform capabilities with client needs across global markets. This role is central to both new client acquisition and existing client growth combining deep technical expertise with strong commercial awareness to deliver tailored market-fit solutions.

If you have experience in technical pre-sales solution architecture and fintech environments this is your opportunity to play a key role in shaping client success while influencing product innovation on a global scale.

Technical Pre-Sales

• Lead technical discovery sessions to understand client ambitions requirements and decision criteria
• Prepare and deliver tailored product demonstrations that clearly showcase platform capabilities
• Develop compelling proposals aligned to client needs to maximise deal success
• Manage technical RFP responses in collaboration with Product Technology and Compliance teams
• Provide regional insights on compliance integrations and infrastructure requirements
• Define standard deal structures and escalate non-standard elements for approval

Solutions Design

• Design high-level solution architectures including integrations workflows and system alignment
• Ensure all proposed solutions meet regional compliance and infrastructure requirements
• Identify and manage deviations from standard solutions securing necessary approvals
• Develop structured implementation plans to support seamless delivery handover

Post-Sale Solutioning

• Identify opportunities for client expansion across programmes markets and features
• Support clients with regional expertise to enable effective scaling
• Deliver workshops training and enablement initiatives to strengthen client capability
• Resolve technical escalations post-implementation to maintain strong client relationships

Cross-Functional Collaboration

• Coordinate technical RFP processes across internal teams
• Maintain clarity on deal structures and ensure governance on exceptions
• Track capability gaps and analyse lost deals to inform product improvements
• Keep regional documentation and insights up to date for commercial teams

At Paymentology we value making a difference to the lives of the people who work for us and who live in the communities where we operate. You can look forward to working with a diverse global team where Paymentologists at all levels play an important part in our global mission to advance the world through payments and make a difference on a global scale.

Requirements:

What it takes to succeed:

• Minimum 5 years of experience in solutions engineering technical pre-sales or solution architecture within fintech or payments
• Strong technical expertise in solution architecture integrations and API-driven platforms
• Excellent communication skills with the ability to translate complex concepts for diverse audiences
• Proven experience in technical pre-sales including discovery RFP management and proposal development
• Deep understanding of regional compliance and fintech market requirements
• Strong analytical and problem-solving skills with a structured approach to identifying gaps
• Self-driven and adaptable mindset suited to a fast-paced cross-functional environment