Instructional Design Specialist

Duties and Responsibilities

The below reflects the essential functions considered necessary for an Intake Specialist and shall not be construed as a detailed description of all work requirements inherent in the job or assigned by supervisory personnel. This job description is used as a guide only and not inclusive of all responsibilities and job duties.

Creat engaging learning activities and complelling course content and reshape content for changing needs.

• Work with subject matter experts to identify the target audiences training needs.
• Visualize instructional graphics the user interface and the finished product ensuring content matches the established objectives.
• Design and develop storyboards and interaction models for simulations.
• Analyze and apply trends and best practices in learning technologies including AI tools and instructional design.
• Design and develop bite-sized (microlearning) modules skills-based learning experiences and other exercises and activities that enhance the learning process.
• Leverage AI tools and emerging technologies to streamline content creation enable personalization rapidly adapt learning solutions to meet changing business needs and create supporting material/media (audio video simulations role-plays games etc.).
• Devise modes of assessment such as tests or quizzes to measure the effectiveness of the course.
• Maintain project documentation and course folders.

Learning Management System Administrative Tasks and Ad hoc Projects

• Support learning via a Learning Management System (LMS).
  • Edit upload and maintain e-learning content and webinars.
  • Troubleshoot courses as needed to support the end-user experience.
  • Update user accounts as needed to ensure accurate reporting.
• Respond to helpdesk tickets related to training team functions.
• Assist with ad hoc projects at the direction of leadership as needed.

Support webinar functions for both operational and clinical leadership

• Assist with the creation of webinar materials.
• Host webinars and related meetings.
• Work collaboratively with facilitators and other stakeholders to ensure successful delivery.
• Craft and send out follow-up content that reinforces the material covered.
• Maintain a calendar of webinar events.
• Maintain a catalog of webinar materials that ensures compliance with ACE guidelines.

Compliance with Centrias Code of Conduct policies and procedures and Federal and State laws.

Responsibility to report violations of Company policies or the Code of Conduct.

Education

• Bachelors Degree or equivalent experience

Work Experience

• Two (2) years experience in instructional design educational technology or similar relevant field
• Experience in learning management tools such as SCORM
• Experience in learning theories and instructional design models
• Experience working with a Learning Management platform such as Relias
• Demonstrated experience using and adopting AI tools (e.g. generative AI for content development AI-powered authoring platforms or adaptive learning technologies) to create efficient personalized and scalable training solutions that meet evolving business needs.

• Basic computer skills
• Working knowledge of laptop/desktop PC
• Proficiency in Microsoft Suite (Word Excel PowerPoint)
• Proficiency in G Suite (Gmail Drive Docs Sheets Google Meet Gemeni)
• Proficiency with Articulate 360 required
• Proficiency with Camtasia or other video editing software suite preferred
• Working knowledge of Adobe Creative Cloud preferred
• Working knowledge of Vyond preferred

Other Competency Requirements

An initial assessment of competency will be completed during the interview period and evaluated on an ongoing basis.

• Ability to follow written instructions
• Ability to use computers and computer/software programs
• Able to communicate expressively and receptively

• Proficiency in instructional design tools such as Articulate 360 and presentation programs such as PowerPoint and Google Slides;
• Ability to write compelling copy instructional text audio and video scripts;
• Ability to work independently under limited supervision;
• Proven lesson and curriculum planning skills;
• Demonstrated adaptability and flexibility to quickly pivot in response to changing business needs deliver high-volume work at a rapid pace invest additional time as needed and proactively optimize processes to support business priorities;
• Proficiency in leveraging AI tools and technologies to design bite-sized microlearning modules skills-based learning experiences and personalized training content that supports rapid skill acquisition and business agility;
• Ability to organize prioritize and handle multiple tasks adhere to established deadlines and produce work that consistently meets or exceeds team benchmarks;
• Effective communication skills both written and verbal with internal and external stakeholders;
• Proven adaptability with a willingness to work both collaboratively and individually to achieve desired business outcomes;
• Demonstrated strong work ethic with attention to detail accuracy and quality;
• Established track record of generating error-free work.

Rate

$70000.00 - $80000.00 plus bonus

Working Conditions

• Centrias office hours are Monday through Friday from 8:30 AM 6:00 PM
• Additional time or occasional shift in schedule may be required to complete the above work or meet company objectives.

Physical Demands

While performing the duties of this job physical requirements such as bending reaching lifting pushing or pulling up to 30 pounds may be required. This role will require sitting most of the day as well as walking and standing periodically. This role may require close visual acuity on computer screens or monitors and the ability to analyze data and figures on a screen.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status Veteran status or disability status. This job description is not intended to be an exhaustive list of qualifications skills efforts duties responsibilities or working conditions associated with the position. Centria reserves the right to amend this job description at any time with or without written notice.