Sr. Communications Consultant, Retirement

Sr Communications Consultant Retirement

The Sr. Communications Consultant partners with institutional clients and advisors (or internal stakeholders) to deliver and execute communications that drive participant engagement during critical plan transitions. Youll work collaboratively across TIAAs implementation teams to deliver communications that align with our Communication & Engagement Services (CES) offer strategy and measurably improve participant engagement.

Key Responsibilities and Duties

• Develop and deliver multi-channel communications campaigns for assigned plan change projects ensuring alignment with Corporate Brand and clients objectives and Institutional Relationships segment goals while adhering to CES processes and standards.

• Deploy communications using internal marketing automation platforms tracking engagement metrics and adjusting strategies based on performance data.

• Work with institutional partners transition teams product owners marketing and readiness groups on creating/disseminating communications specific to Institutional news and/or plan updates or general mailings.

• Help create refine and manage communication templates and resources that enable efficient consistent delivery of plan change messaging across the organization.

• Collaborate with cross-functional teams including Legal Compliance Marketing and Client Services to ensure communications meet regulatory requirements and business objectives.

Educational Requirements

University (Degree) Preferred

Work Experience

3 Years Required; 5 Years Preferred

Physical Requirements

Physical Requirements: Sedentary Work

Career Level: 7IC

Required Qualifications:

• 3 years experience in marketing communications or client-facing roles

• 3 years of experience in financial services retirement plans benefits communications or related field

Preferred Qualifications:

• 5 years experience in marketing communications or client-facing roles specifically in financial services or retirement marketing

• 5 years of experience in financial services retirement plans benefits communications or related field

• Proven project management experience

• Bachelors degree

• Experience with marketing automation platforms workflow tracking systems or project management tools (e.g. Workfront )

• Exceptional written and verbal communication skills

• Strong analytical skills

• Knowledge of TIAA investment products services and retirement plan structures

• Familiarity with retirement industry regulations (ERISA DOL guidelines)

• Background in change management or organizational communications

• Experience working in process-driven compliance-oriented environments

• Experience consulting directly with clients on retirement plan implementation or changes

• Experience with Adobe Creative Suite Microsoft Office Suite and presentation software

• Salesforce or CRM platform experience

Anticipated Posting End Date:

Actual base salary may vary based upon but not limited to relevant experience time in role base salary of internal peers prior performance business sector and geographic addition to base salary the competitive compensation package may include depending on the role participation in an incentive program linked to performance (for example annual discretionary incentive programs non-annual sales incentive plans or other non-annual incentive plans).

Company Overview

Every worker deserves a secure retirement. For more than 100 years TIAA has delivered it for millions of people. Founded to help educators retire with dignity today weʼre a market-leading retirement company fueled by world-class asset management. But weʼre not just another legacy financial services firm. Weʼre fighting harder than ever before for our clients and the many Americans who need us.

Our Culture of Impact

At TIAA were on a mission to build on our 100 year legacy of delivering for our clients while evolving to meet tomorrows challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values: Champion Our People Be Client Obsessed Lead with Integrity Own It and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office environment where teams work across organizational boundaries with shared purpose accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveens entrepreneurial spirit where we work hard and work together to create lasting impact. Here every associate can grow through meaningful learning experiences and development pathwaysbecause when our people succeed our impact on clients lives grows stronger.

Benefits and Total Rewards

The organization is committed to making financial well-being possible for its clients and is equally committed to the well-being of our associates. Thats why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health wellness and work life offerings that can help you achieve and maintain your best possible physical emotional and financial well-being. To learn more about your benefits please review our Benefits Summary.

Equal Opportunity

We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age race color national origin sex religion veteran status disability sexual orientation gender identity or any other legally protected status.

Our full EEO & Non-Discrimination statement is on our careers home page and you can read more about your rights and view government notices here.

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers including individuals with disabilities.

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:

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Drug and Smoking Policy

TIAA maintains a drug-free and smoke/free workplace.

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