IT Help Desk, Fully Onsite

**No C2C third parties or sponsorships available for this opportunity**

Job Title: IT Help Desk

Location: On-site Trenton NJ

Compensation: $23/hr

Employment Type: Full-time 1 year with a potential for extension ASAP through June 2027

Job Summary:

Our client located in Trenton NJ is seeking a Help Desk Specialist to join their team.

**This position is fully onsite; only candidates who can commute to Trenton NJ will be considered for this role.**

Schedule: Monday through Friday 8:00AM-4:00PM

Responsibilities:

• Assist internal and external users login into systems and provide resource access.
• Provide technical assistance to data processing personnel and end-users on technical problems dealing with operating systems computers utilities hardware and all related desktop applications.
• Install and maintain supported proprietary desktop software packages and hardware. Monitor systems for errors and work with vendors to upgrade and install software and hardware products.
• Plan configure and troubleshoot networked devices including printers desktops laptops scanners and fobs.
• Support conference room computer equipment video and connectivity solutions.
• Provide training on hardware and software products for online meetings and conference calls.
• Maintain accurate and up to date problem tickets computer hardware and software inventory documentation procedures and run books.
• Utilize KACE Helpdesk System to create track and complete help desk trouble tickets.

Requirements:

• 3 years of experience providing help desk and AV support required.
• Ability to work fully onsite in Trenton NJ required.
• Strong verbal and written communication skills.
• Strong analytical and problem-solving skills.
• Ability to work independently and manage multiple tasks effectively.

Interested Apply Now: more information regarding this position or other opportunities contact J & J at: or .

Why Join J & J

J & J is a veteran founded and owned company honored by Forbes as one of the nations Best Professional Recruiting Firms.

Since 1972 J & J Staffing Resources has specialized in finding great jobs for great people. Every year we place thousands of candidates with thriving local companies. J & J works to put you in the best position to succeed. We provide access to top jobs competitive compensation and benefits. Stay on top of every opportunity - whenever you choose - even on the go. Download J & Js Buzz app and get 1-tap apply notifications of AI-matched jobs and much more. Get Started at: .

We Specialize in: Office Skilled Industrial Technical/IT Healthcare Legal Accounting & Finance Academic Pharmaceutical & Professional.

Benefits: J & J offers weekly pay Direct Deposit Medical Dental and Vision Benefits Paid Time Off and a Referral Bonus.

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