Product Specialist Crypto

Kick-start your career in the online gaming world and experience the very latest in technology and innovation.

Who we are

Were part of Super Group the NYSE-listed digital gaming company behind some of the worlds leading Sports and iGaming brands.

At DigiOutsource we bring passionate people and innovative tech together to create market-leading online gaming solutions. Our multidisciplinary teams are passionate about products customer experience and security. Were empowered to achieve the ultimate in high-performance gaming experiences using the best technology available.

Who were looking for

Were on a thrilling journey of growth and innovation and we need passionate driven individuals to join us. At DigiOutsource every day is action-packed and we expect you to bring your return youll find a supportive environment where your skills can flourish and your career can soar.

Ready to become a game-changer Supercharge your career with us and be part of something extraordinary.

Why we need you

Were building experiences that wow our customers and that starts with bold curious people who want to do work that matters.

If youre hungry to grow excited by impact and ready for a challenge that will supercharge your career this could be your moment.

As a Product Specialist Crypto you will play a key role in bridging the gap between crypto operations risk and fraud functions and product development teams. Operating within a SaaS environment youll translate operational and regulatory needs into clear product requirements ensuring our crypto solutions deliver meaningful business value while remaining compliant and resilient.

Your expertise will help us stay ahead of evolving threats regulations and technologies in the crypto ecosystem. Your drive and ideas will help us move faster improve smarter and stay ahead of the game.

What youll do

Youll take ownership of work that gives us our competitive edge including:

• Act as the subject matter expert for assigned cryptorelated SaaS products across risk fraud and compliance.

• Collaborate with product specialists analysts engineers and managers to define and refine crypto product features and capabilities.

• Gather and analyse feedback from operational teams using crypto tooling (e.g. wallet monitoring transaction screening blockchain analytics) to inform continuous product improvement.

• Translate complex crypto operational needs into clear product requirements and user stories.

• Conduct product demonstrations enablement sessions and training for internal teams and key stakeholders.

• Support the Product Lead and Divisional Manager with crypto and technical expertise during RFPs due diligence exercises audits and partner assessments.

• Partner with governance and compliance specialists to maintain accurate product documentation FAQs and knowledge base content aligned to crypto regulatory expectations.

• Monitor product performance usage analytics and risk indicators to identify trends anomalies and optimisation opportunities.

• Stay current with crypto industry trends regulatory developments fraud typologies competitor offerings and emerging technologies such as blockchain analytics and Web3 tools.

This list covers your core responsibilities with plenty of room to stretch explore and take on new challenges as we grow.

What youll bring

Youre someone who brings:

• Clear confident communication (written and verbal) and the ability to breakdown complex crypto concepts to nontechnical audiences.

• A collaborative mindset working smoothly with crossfunctional teams to hit shared goals

• Strong organisational skills and the ability to manage multiple projects without dropping the ball

• Exceptional attention to detail and a commitment to highquality work

• Adaptability you stay sharp productive and positive in fastmoving environments

• Proven experience collaborating across operations risk compliance and technical teams.

• High adaptability and comfort working in evolving product and regulatory landscapes.

• Strong analytical thinking and problemsolving ability.

• Experience working in crypto blockchain Web3 fintech or digital payments environments.

Desirable skills youve got up your sleeve

It would be great if you also have some of the following skills:

• In-depth knowledge of sports betting markets including odds calculation betting types and market trends

• Previous experience in the online gaming or casino industry with a strong understanding of player behaviour and industry regulations

• Familiarity with gambling regulations and compliance requirements in various jurisdictions ensuring adherence to legal standards

• Experience in developing and executing customer retention strategies

• Familiarity with crypto fraud typologies transaction monitoring AML sanctions or wallet risk scoring.

• Exposure to crypto regulations and compliance frameworks (e.g. travel rule VASPs custody requirements).

• Experience working with enterprise SaaS platforms analytics tools or blockchain monitoring solutions.

• Product experience or exposure to Agile delivery methodologies.

• Previous experience within online gaming betting or highly regulated digital industries

Our values are non-negotiables

Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies these are essential for all employees in order for you to embed in and drive our culture forward.

These competencies are:

• Adaptability

• Ownership and accountability

• Initiating action

• Resilience

• Team orientation

• Integrity

• Innovation

What youll get back

We invest in your growth and wellbeing so you can bring your best:

• Supergrowth is real here. Our learning and development programmes give you the tools training and opportunities to level up fast.

• Your progress matters. Our Performance tool ensures you get meaningful feedback to support your development and superdrive your career.

• Support that has your back. Our Employee Assistance Programme offers resources for you and your family.

• Group Life Cover

• Funeral Fund Benefit

• Income Continuation Benefit

• Medical Aid Subsidy

• Retirement Annuity Subsidy

Ready to feel superclass

At Super Group your experience matters. Were honest fair and focused on helping you succeed and your work will have real impact from day one.

Game on!

This position requires trust and honesty it has access to customers financial details - therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore a qualification verification check will be done. By applying for this role and supplying the necessary details you hereby grant us permission to apply for these checks. This will be done in a confidential manner and solely for the purposes of verification.

Should you not hear from us within 2 weeks please deem your application as unsuccessful.

The perfect place to work play and grow!