Sales Administrator

Job Description

Sales Administrator (part-time up to 30 hours) Cheltenham 28500 - 30000 (office based)

Hours can be split over 4 days from Friday to Monday but will be required to work every weekend Saturday and Sunday Please dont apply if this isnt suitable as it is essential

The Company

My client has a cluster of companies to support

The role

My client is looking to add to their already established & knowledgeable team to ensure that they can continue to meet and deliver excellent customer service.

Are you a sales professional with a knack for providing excellent customer service Do you thrive in a fast-paced environment and have a keen eye for detail

Key responsibilities

• Handling enquiries in person over the phone and via email with confidence and professionalism.
• Managing the full sales journey from enquiry and reservation through to move-in.
• Converting leads into bookings and promoting storage units contents protection packaging and other add-on services.
• Using their CRM system to manage leads process bookings record customer interactions and maintain accurate data.
• Supporting their head office team by responding to inbound sales and customer service enquiries for 18 unmanned sites across the UK.
• Taking ownership of the stores appearance and operations ensuring it remains secure clean and well-presented at all times.
• Monitoring unit availability completing site checks and reporting maintenance needs.
• Ensuring compliance with health & safety and site security procedures.

Your profile

• 23 years experience in a customer-facing role such as sales retail hospitality or property.
• A confident communicator with excellent phone etiquette and the ability to sell in person and over the phone.
• Strong IT skills including experience using CRM platforms to manage bookings tasks and customer records
• Highly organised with strong attention to detail and accuracy in admin tasks.
• A proactive hands-on individual who enjoys working independently and taking responsibility for results.
• A friendly commercially minded attitude and a genuine desire to help customers.
• A positive can-do mindset and an enthusiasm for learning and development.
• Full UK driving license required.

For further information please contact Rhian Mountjoy on or

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