Sales Support Polish Speaking

The position requires you to support the region sales activities and contribute to smoothing and improving the sales process related to the line of business (LOB) the person is responsible for. The main responsibilities of this role is to be the specialist in the Sales support organization and sales support activities within a specific region creating quotes using the Vertiv Configurator (C1) credit checking CRM (Oracle) management and preparing customer POs for order processing. As an integral part of the Sales Support Organization you will be required to engage with your Sales and Application Engineers Colleagues and customers. You will gather information create and submit quotations and prepare orders for processing. You will play a vital role in ensuring best in class customer experience through a smooth quotation and ordering process.

RESPONSIBILITIES

Entering leads into the CRM and updating them in the various phases of the sales process;

Creating customer accounts in the CRM;

Maintaining CRM and Oracle customer data; Understanding customer needs;

Introducing opportunities in CRM updating them at every stage;

Creating offers in C1 for and together with the sales force for products including service customized products (ETO) project services delivery and commissioning;

Collecting and preparing documents for tenders and coordinating with the different business units including legal and finance departments;

Reviewing public tender portals to identify leads;

Preparing bids for major projects;

Working with the sales teams to create and update framework agreements and OEM contracts.

Preparing quotations for sales staff and customers in a timely manner;

Preparation of special price requests (SPR) in coordination with the price positioning of the sales force;

Contacting customers suppliers and sales staff by telephone and e-mail;

Comprehensive communication with customers suppliers and sales staff about products and the Vertiv sales process.

Order processing from PO being received order validation and order handover to OM.

Continuous improvement of the process;

QUALIFICATIONS

A personality focused on working as part of a team and supporting colleagues;
Strong focus on customer satisfaction and long-term relationship building;
Excellent organizational and time management skills;
Commercial acumen with good negotiation skills;
Proficient user of the Microsoft 360 suite including Excel PowerPoint Word and Outlook;
Proficient in the use of Configure One (C1) and Oracle CRM;
Solid analytical skills and Excel proficiency;
Self-motivated and able to work in stressful situations with different departments and coworkers;
Flexible attitude to activities outside specific job functions;
Ability to work independently or as a team member self-disciplined;
Customer oriented; Language skills: English & German - Required

#LI-NS1