Portfolio Operations and Network Optimization Head (Sr. Director)

Role Summary:

As the head of Global Clinical Supply Portfolio Operations and network optimization you will be pivotal in ensuring GCS operates with strategic foresight operational agility and robust portfolio oversight ultimately supporting the delivery of life-changing medicines to patients worldwide. You will be instrumental in shaping a forward-thinking supply chain strategy including AI-enabled portfolio and network decision-making to build a supply chain that is agile resilient and responsive to evolving clinical and operational needs. By leading complex global initiatives and aligning supply chain strategy with broader organizational goals you will drive operational agility and business growth. Your leadership will create visibility to real-time data empowering agile informed decision-making across the GCS portfolio. Through robust portfolio oversight you will optimize the utilization of our GMP strategic partners and external clinical supply operations network manage risk and foster continuous improvement ensuring GCS delivers maximum impact.

You will drive the integration of AI into portfolio processes such as clinical Portfolio scenario planning supplier performance tracking control tower alerts and demand-supply balancing.

Join us in advancing our mission to deliver life-changing medicines efficiently and effectively making a measurable difference in global healthcare.

Role Responsibilities:

• Develop and lead highly complex projects & global initiatives representing Global Clinical Supplies & providing operational & strategic support across the company.

• Leverage external network/ relationships to evaluate the industry trends adapting the information to meet the needs of GCS & the Portfolio Categories serving as an advisor to others.

• Interpret clinical protocols and translate study design requirements (e.g. dosing randomization/blinding visit schedules comparators countries/sites timelines patient populations and labeling needs) into an end-to-end clinical physical and digital supply strategy.

• Define demand assumptions and scenario plans in partnership with GCSO functions; establish sourcing packaging/labeling distribution and inventory approaches; and align IRT kit design and supply chain parameters to enable on-time study start-up and reliable resupply.

• Partner with Clinical Supply Operations and International Operations to assess feasibility capacity and cost across the internal/external network; identify risks (e.g. lead times cold chain import/export constraints country requirements) and implement mitigation and contingency plans to ensure uninterrupted compliant delivery of physical clinical supplies throughout the GCSO network.

• Make decisions on complex problems identifying innovative options and solutions and recommending courses of action that extend beyond GCS.

• Prepare GCSO for the workforce of the future by operationalizing AI-enabled decision support across portfolio and network operations. Identify and scale high-impact use cases (e.g. demand forecasting and scenario planning capacity and utilization optimization across internal/external partners inventory and resupply parameter setting control-tower early warning/exception management and supplier performance trend detection) to improve service speed cost and risk outcomes.

• Lead adoption through capability building data/analytics literacy change management and clear governance that ensures compliant explainable and actionable insights are embedded into routine portfolio reviews and operational execution.

• Drive Portfolio Operations and Network Optimization transformation to enable Data-Driven Agile Decision-Making with AI support for forecasting & scenario planning capacity/utilization optimization inventory/resupply parameters control-tower exception management and supplier performance trend detectionplus adoption elements (capability building change management governance).

• Partner with Clinical Development & Operations teams to align business processes and partnerships within GCS to CD&O.

• Act independently on self-initiated projects leveraging knowledge from others and exercising judgment in complex decisions.

• Represent GCS on global teams developing solutions within Pfizer R&D

• Own the strategic external suppliers relationships and translate GCSO priorities into tactical operational plans for the delivery of physical clinical supplies including blinded information.

• Optimize and govern the external partner network and external clinical supply operations footprint to support Clinical Supply Operations (CSO) and International Operations translating protocol and portfolio demand into capacity capability and sourcing decisions. Ensure fit-for-purpose supplier selection and utilization across packaging/labeling distribution storage and ancillary services; drive performance management through defined KPIs/SLAs financial controls and quality oversight; and proactively manage risk issue escalation and business continuity planning to ensure uninterrupted compliant delivery of physical clinical supplies across the end-to-end clinical supply chain.

• Manages GMP external supplier oversight with the strategic Network performance including accountability for Global Network Performance and Physical Supply utilization across the portfolio.

• Create visibility to data on clinical supply utilization through operations control tower and impact of portfolio changes to the GCS Leadership Team to enable them to make quick informed decisions surrounding external suppliers.

• Review Portfolio Operations projects/ work for effectiveness of results with contributions evaluated based on business impact and review the work of other colleagues.

• Work with Pfizer Category & Asset Leads to ensure alignment of appropriate capabilities and operations vendors in support of the clinical portfolio.

• Develop Portfolio Operations team to enable ongoing growth and long-term success of the team and GCS.

• Establish metrics to measure performance/ demonstrate success within GCSO by supporting visibility across the portfolio.

• Measure performance of our external network

• Measure utilization rate of supply at clinical sites.

• Develop the Control Tower capabilities for business Continuity acceleration and Portfolio changes impacting GCSO.

• Responsible for managing the operational relationship across the GCS Strategic Partner Network in close partnership with Clinical Supply Operations and International Operations

• Exercise foresight and judgment utilizing knowledge and experience to identify & mitigate risk within portfolio categories and the Operational Supply Chain.

• Monitor vendor performance across the network provide a simplified and consistent escalation pathway and enable the governance insights and business operations required to keep strategic partnerships performing at a high level while study level oversight and operational execution accountability remain with the appropriate functional lines.

• Acts decisively making effective decisions by applying supply chain scientific or financial acumen. Acts with the appropriate level of urgency and removes barriers to timely delivery of the portfolio.

• Develop and implement mid-to long-term supply chain strategies and networks to support business growth and new program execution.

• Develop & implement agile data solutions that allow for real time access to data and changes to format to respond to the evolution of business needs and portfolio solutions

• Own end-to-end supply chain management acting as a strategic partner to stakeholders.

• Effectively identify and address issues related to supply chain health.

• Representing GCS/ Pfizer at external industry groups. Actively engages with external thought leaders on industry related topics. Aligns colleagues with external counterparts for informal benchmarking and/or networking purposes.

• Oversee budgets and spend with strategic partners resulting in >$300M annually

• Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers develop and coach others oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.

Basic Qualifications

• Minimum of bachelors degree in supply chain or related field and 12 years of relevant experience in the pharmaceutical biotechnology academic and/or medical research environments.
• Significant leadership experience both line and team with a history of effective management of cross functional teams with proven track record.
• Extensive experience in Clinical Supply physical and digital operations and leading teams to deliver solutions for Clinical portfolio.
• Experience in managing external vendor networks to optimize delivery and efficiency.
• Experience of leading Digital projects and drive team through Technology transformation
• Leadership in Data stewardship Analytics and Dashboard to support portfolio and clinical supply activities.
• Experience in Enterprise-level analytics strategy and executive and operational reporting frameworks
• Demonstrated success in standardization of metrics across Global Clinical Supply
• Ability to influence data governance policies ensuring compliant role-based access to analytics and reporting assets
• Demonstrated ability to partner with IT Regulatory and Business stakeholders on digital platforms
• Proven ability to function effectively across a complex matrix organization with multiple stakeholders and constituents with ability and gravitas to align teamwork towards a singular goal.
• Demonstrated experience in successfully leading teams in complex environments running them effectively efficiently and on target. Capable of recognizing when team interventions are required to enhance team effectiveness.
• Direct experience of working in an alliance or partnership with an external company as an individual contributor or leader.
• An independent self-motivated individual with exceptional presentation written and oral communication skills.
• Able to tailor presentations to knowledge level of the audience to suit their needs and maximize understanding on the topic.
• Demonstrates business acumen and ability to interface seamlessly with strategic partners to ensure successful support of the Pfizer portfolio

Preferred Qualifications

• Significant experience in Phase 1-3 clinical research
• Formal business education and/or business leadership courses

This is a hybrid role requiring you to live within commuting distance and work on-site an average of 2.5 days per week.

Relocation assistance may be available based on business needs and/or eligibility.

Candidates must be authorized to be employed in the U.S. by any employer.

U.S. work visa sponsorship (such as TN O-1 H-1B etc.) is not available for this role now or in the future.