Technology Experience Specialist

Want to bring ideas to life

Youre in the right place. If youre looking for a fresh challenge why choose Aurecon It comes down to one crucial question: what kind of world do you want to create for the next generation The decisions being made today will shape communities industries and the way we all work-and who you choose to work with matters.

How will your ideas contribute to shaping whats next

Were looking for a Technology Experience Specialist to join our Sydney team. This is a handson peoplefocused role where youll be the face of IT support in the office-helping our people get the most out of their technology and ensuring their day runs smoothly.

This role goes beyond traditional service desk support. Youll play a key role in shaping the onsite technology experience supporting hybrid ways of working and building strong relationships across the business. Youll work closely with local and global technology teams to deliver responsive practical solutions in a fastpaced and collaborative environment.Here are the key things you will do to bring ideas to life:

• Provide highquality customerfocused IT support to onsite and remote employees
• Support laptops mobile devices peripherals and collaboration tools in a hybrid working environment
• Assist with technology setup onboarding and daytoday technical issues across the Sydney officeand NSW/ACT region.
• Support Microsoft Teams meetings hybrid events video conferencing systems and meeting room technology
• Manage IT assets including tracking and maintaining laptops phones and otherend-userequipment
• Build strong relationships across the business including with senior stakeholders
• Work collaboratively with global technology teams to resolve issues and improve user experience
• Contribute to a visible approachable and solutionsfocused technology presence in the office

What were looking for:

This role is officebased five days per week and suits someone who enjoys being visible engaged and handson.There will be occasional travel required to visit our Newcastle and Canberra offices.

How will your future be shaped by us

At Aurecon youll be supported by leaders who care deeply about people growth and development. This role offers:

• A supportive team culture where your contribution is genuinely valued
• Exposure to a large complex technology environment with opportunities to broaden your skills
• Strong leadership support and clear focus on career development and progression
• The chance to play a key role in shaping the everyday experience of our people
• A collaborative lowego environment where learning and improvement are encouraged