Associate Director-Sales Loyalty (Spanish)
Chicago, IL - USA
Job Summary
This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered
Overall Purpose: To lead direct and optimize a team of telesales representatives in a consumer call center driving revenue growth through effective sales and upselling strategies while ensuring superior customer service and satisfaction.
Key Roles and Responsibilities: Typical tasks may include but are not limited to the following:
Leadership and Customer Experience: Lead a consumer telesales organization to exceed customer experience objectives and manage people effectively.
Data Analysis and Strategy Development: Analyze data to develop and implement strategies that drive revenue generation and continuous improvement.
Operational Management and Efficiency: Direct daily activities and execution of call centers and vendor operations to achieve revenue goals and reduce expenses.
Strategic Policy and Innovation: Implement strategic policies and develop innovative initiatives for technology corporate compliance training and workforce planning.
Collaboration and Alignment: Collaborate with various business areas to drive strategic alignment manage change and maintain strong domestic and international vendor relationships.
Job Contribution: Oversees entry to senior-level sales employees responsible for executing sales plans assigning tasks and adherence to company policies. Leads the team to manage average sales quota or territory. May have consumer or mid-size to large complex business to business sales. Utilizes strong product and pricing knowledge exercises judgment and resolves complex problems. Responsible for influencing decisions regarding the hiring firing disciplinary action and promotional activity for subordinates. If the sales career path includes multiple positions at the S03 level the more senior role entails higher sales targets broader scope and greater complexity.
Supervisor: Yes
Education/Experience: Bachelors degree (BS/BA) desired. 8 years of related sales experience.
Our Associate Director-Sales Loyalty (Spanish) earn between $86700 - $130100 up to $40000 in commissions yearly if all sales goals are met.
Not to mention all the other amazing rewards that working at AT&T offers.
Individual starting salary within this range may depend on geography experience expertise and education/training.
Joining our team comes with amazing perks and benefits:
- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time Off and Holidays (based on date of hire at least 23 days of vacation each year and 9 company-designated holidays)
- Paid Parental Leave
- Paid Caregiver Leave
- Additional sick leave beyond what state and local law require may be available but is unprotected
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
- Employee Assistance Programs (EAP) Extensive employee wellness programs
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories AT&T internet (and
- fiber where available) and AT&T phone
A career with us a global leader in communications and technology comes with big rewards. As part of our team youll lead transformation surrounded by trailblazing industry leaders like you. Youll be empowered to go above and beyond making a difference through company-sponsored initiatives or connecting and networking through one of our many employee groups. And regardless of where youre at in your career trajectory youll be rewarded by the impact that comes with making a difference in the lives of millions.
With AT&T youll be a part of something greater do incredible things and be rewarded with a chance to change the world.
AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal State and local laws.
Ready to close the deal on a career with AT&T
Apply today.
Weekly Hours:
40Time Type:
RegularLocation:
Chicago IllinoisSalary Range:
$86700.00 - $130100.00It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age color national origin citizenship status physical or mental disability race religion creed gender sex sexual orientation gender identity and/or expression genetic information marital status status with regard to public assistance veteran status or any other characteristic protected by federal state or local addition AT&T will provide reasonable accommodations for qualified individuals with disabilities.AT&T is a fair chance employer and does not initiate a background check until an offer is made.
Required Experience:
Director
About Company
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