Hotel Front Desk Associate
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Job Location:
Ann Arbor, MI - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Front Desk Job Description
We are seeking a friendly and organized Front Desk to join our team. The Front Desk will be responsible for greeting and checking in guests answering phone calls and providing excellent customer service. The ideal candidate will have excellent communication skills be able to multitask and have a positive attitude.
Responsibilities:
- Greet and check in guests
- Take hotel and restaurant reservations
- Answer phone calls and direct them to the appropriate department
- Provide excellent customer service and resolve guest complaints
- Maintain a clean and organized front desk area
- Assist with administrative tasks as needed
Requirements:
- Availability to work a flexible schedule including mornings afternoons weekends and holidays.
- Ability to work in a fast-paced environment
- Excellent customer service and interpersonalcommunication skills
- Ability to lift and carry heavy objects (up to 50 lbs)and ability to stand for long periods of time
- Ability to handle emergency and stressful situations like resolving customer conflicts
- Ability to make quick decisions
- Ability to create a positive and welcoming customer experience
Benefits:
- Employee discount
- Flexible schedule
- Health insurance available
- Dental insurance available
- Paid time off
- Employee profit sharing (after 1 year continuous service)
- Complimentary hotel room on your birthday(after 1 year continuous service)
About us:
We are a family-owned independent restaurant and hotel located in Ann Arbor Michigan.
Webers Restaurant and Hotel is an Equal Opportunity Employer.
Required Experience:
IC
About Company
"Cozy hotel room with balcony access to the pool area makes for a relaxed retreat close to home!" Call today or book your stay online!
