Executive Assistant (Product Discipline)

Were on a mission to make money work for everyone.

Were waving goodbye to the complicated and confusing ways of traditional banking.

After starting as a prepaid card our product offering has grown a lot in the last 10 years in the UK. As well aspersonal and business bank accounts we offer joint accounts accounts for 16-17 year olds a free kids account and credit cards in the UK with more exciting things to come beyond. Our UK customers can also save invest andcombine their pensions with us.

With our hot coral cards and get-paid-early feature combined with financial education on social media and our award winning customer service we have a long history of creating magical moments for our customers!

Were not about selling products - we want to solve problems and change lives through Monzo

London 50000 - 60000 (dependent on experience) Benefits

We are looking for a seasoned Executive Assistant to support our Chief Product Officer and VP of Product. This will be a fast-paced role requiring tight diary management and great organisation skills but we are looking for someone who is also proactive and shows initiative. This role will involve working closely with the Chief of Staff to the CPO as a part of the CPO Office partnering with them to enable and support the best output from the CPO and the Product discipline at Monzo.

This is the ideal role for an EA who is highly proactive comfortable navigating ambiguity and excited by the opportunity to operate across a broad and fast-moving remit with a high degree of ownership and autonomy.

Given the agility required for this particular role EA experience within a start-up or scale-up tech environment would be a huge advantage.
Please Note: We are not able to offer Visa Sponsorship for this role

About the Team

Joining an Executive Assistant team of 16 you will collaborate with our existing EAs to keep Monzo running and to continue to raise the bar on what great support looks like. We have a strong EA community at Monzo where you will benefit from supportive peers sharing EA best-practice and helping to push each other forward. We generally work 1:2 / 1:3 depending on the workload associated with the Executive

Youll play a key role by...

• Managing time and priorities - Own complex fast-moving diaries. Anticipate conflicts make trade-offs and keep your leaders focused on high-impact work.
• Running effective meetings - Youll help your leaders run great meetings. You will prepare agendas and materials capture decisions and ensure follow-through.
• Staying close to what matters - Youll stay close to whats going on across your leaders world. You will manage inboxes filter noise and surface key information quickly.Building strong relationships - Youll build strong relationships across your leaders teams and the wider business understanding priorities staying connected and helping keep people engaged and aligned.
• Owning logistics end to end - Youll take ownership of the operational details that keep things running smoothly. You will manage travel scheduling offsites and key even making it all feel seamless and low effort for everyone involved.
• Working as one CPO Office - Youll work closely with your Chief of Staff and People Partner as part of a collaborative CPO Office sharing context supporting each other and helping things run smoothly across Product.
• Getting involved beyond your role - While your main focus will be supporting your leader(s) youll also have the chance to get involved in wider projects and improvements across Monzo bringing ideas trying new things and helping us work better.
• Leading and driving high-impact work - Youll confidently lead and coordinate high impact projects and initiatives across teams helping drive momentum unblock progress and ensure excellent execution in a fast paced environment.

Wed love to hear from you if

• EA experience: You have significant experience as an Executive Assistant ideally for C-suite level leaders in a fast-paced high performance environment.
• Organisation: Youre highly organised and proactive able to manage multiple priorities stay ahead and bring structure to ambiguity.
• Slack: Youre confident and experience in using Slack which is our main internal communication tool.
• Communication: You communicate clearly and adapt your style to different audiences.
• Stakeholder management: You build strong effective relationships across teams and with senior stakeholders.
• Teamwork & feedback: You work well as part of a team collaborate openly and take on feedback to improve.
• Judgement & integrity: You exercise sound judgement handle sensitive information with discretion and operate with integrity.
• Quality & detail: You produce high-quality work with strong attention to detail.
• Process improvement: You look for ways to improve processes drive efficiency and help teams work more effectively.
• Tools: Youre comfortable using Google Workspace (or similar tools).

The application journey has 3 key steps:

• Recruiter call (30 min)
• Full loop interviews (2 x 45 min interviews: Values & Role Specific)
• Chemistry call: with Exec/VP (30 mins)

Whats in it for you

50000 to 60000 base salary Benefits
This role is based in our London office in Shoreditch (at least 3 days per week in the office is essential)
We offer flexible working hours and trust you to work enough hours to do your job well at times that suit you and your team

Equal opportunities for everyone

Diversity and inclusion are a priority for us and were making sure we have lots of support for all of our people to grow at Monzo. At Monzo were embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report.

Were an equal opportunity employer. All applicants will be considered for employment without attention to age ethnicity religion sex sexual orientation gender identity family or parental status national origin or veteran neurodiversity or disability status.

If you have a preferred name please use it to apply. We dont need full or birth names at application stage