Highbeam is building the future of business banking and cash management.

Our platform combines AI agents automated financial workflows and integrated financial products that save brands time and money.

Customers have generated billions in sales and include well-known brands such as Cuts Tushy NYON Sabah Still Here Alice Mushrooms Original Grain birddogs and more.

Our team includes alumni of Shopify Square Toast Rippling and McKinsey.

Weve raised $42M in equity from Acrew FirstMark Mayfield and Two Sigma Ventures.

About this role

Were looking for a People & Talent Operations Manager to own the full people function at Highbeam. This is a hands-on role: youll run the day-to-day across people operations recruiting coordination payroll and compliance refining the processes and controls we already have in place and bringing more rigor to them as the team grows. Youll help sharpen the policies that govern how we run by enforcing and embedding them into our internal AI agents flag exceptions and surface issues before they hit the team.

This role is based in our Toronto office.

What youll do

People Operations

• Run payroll contractor payments and bonus cycles across the US and Canada sharpening the cycles we already operate

• Own employee onboarding end-to-end: offer letters I-9s payroll setup and option grant coordination with outside counsel

• Manage employee lifecycle transitions (onboarding role changes offboarding) with care and professionalism

• Administer 401(k) parental leave and other benefits programs refining enrollment and rollover workflows as we grow

• Review and process employee expenses in line with company policy tightening controls where theyre loose

• Maintain and iterate on HR policies and employment contracts as the team scales

• Stay ahead of state federal and tax compliance (multi-state payroll business registrations insurance) modernizing the controls that protect the company

Recruiting

• Own the candidate experience from first touch to offer ensuring every interaction reflects the Highbeam brand

• Own the ATS: maintain job postings manage candidate pipelines with hiring managers and keep hiring moving efficiently

• Coordinate recruiting logistics including onsite schedules candidate communications and follow-up with external recruiters

• Manage agency relationships including contracts and payments

• Source candidates directly building out our pipeline for key roles

Qualifications

• 3 - 5 years in people operations HR business operations or a related cross-functional role ideally at a startup or high-growth company

• Experience running multi-jurisdiction payroll (US and Canada for us)

• Comfortable working with employment lawyers payroll tools and ATS tools (Ashby a plus)

• High attention to detail and discretion with sensitive information; pragmatic about when to keep things simple

• Self-directed; you can identify what needs to get done without being told

• Excellent communication skills especially around sensitive topics like compensation and compliance

• Experience supporting H-1B or other immigration processes is a plus

• Familiarity with Canadian employment law and ROE filings is a bonus

• BA or higher preferably in Finance Business Accounting or a related field

• Interest in using AI tools (Claude ChatGPT or similar) to encode policies build agentic workflows and automate operational work is a plus

Youll thrive at Highbeam if...

• You love working in-person with a high-performing team

• You enjoy working in an idea-meritocratic low-ego environment

• You are proactive and self-directed and you excel in ambiguous fast moving environments

• You care about delivering a polished customer experience

• Bonus: You have experience working in fintech AI or early-stage startups

What we offer

• Chance to join the founding team of a well-funded startup chasing a huge opportunity

• Competitive salary and meaningful equity

• Great location: Our NYC office is in NoHo a short walk from the ACE BDFM NQRW 1 6 trains. Our Toronto office is downtown near St. Andrew Station.

• Generous PTO

• Comprehensive health & benefits package

• Stipends for lunch commute wellness and purchasing customer products

• Yearly offsitelast year we went to Mexico City!

Required Experience:

Manager