OOHC House Supervisor
Job Summary
Internal Opportunity FT OOHCHouse Supervisor (6-Month Pilot Program)
MADEC is seeking expressionsof interest for two full-time OOHC House Supervisors to support a 6-month pilotprogram as part of our ongoing service development and workforce modelevolution.
This role replaces theprevious OOHC Coordinator position held by Karly and represents an importantstep in trialling a hybrid service model combining both site-based andoffice-based leadership functions.
Work locations are PRIM andWALL.
About the Opportunity:
As part of MADECs long-termstrategic direction we are piloting a hybrid coordination and supervisionmodel that strengthens frontline practice leadership improves responsivenessat the house level and enhances overall service quality.
The OOHC House Supervisorwill play a key role in:
- Embedding Frontline Practice Leadership (FPL) within residential houses
- Providing on-the-ground leadership coaching and oversight
- Supporting consistent safe and therapeutic care for children and young people
- Strengthening team capability culture and accountability
- Ensuring strong risk management compliance and safeguarding practices
This pilot will help informthe future structure of OOHC services including the balance between site-basedHouse Supervisors and office-based Coordinators.
Key Features of the Role:
- Approximately 60% frontline / site-based leadership and 40% coordination and administrative responsibilities
- Direct supervision of residential teams including Team Leaders and Youth Workers
- Active involvement in practice observation coaching and modelling
- Oversight of house operations documentation incidents and risk management
- Collaboration with OOHC leadership Child Safety and external stakeholders
Who Should Apply:
We are looking for internalcandidates who:
- Have experience in OOHC residential care or youth services
- Demonstrate strong practice leadership and coaching capability
- Are confident managing risk behaviours and complex environments
- Can balance operational demands with quality and safeguarding
- Are aligned with MADECs values and committed to continuous improvement
This opportunity is wellsuited to individuals looking to:
- Step into a leadership role with greater frontline impact
- Build capability in hybrid service delivery models
- Contribute to shaping the future structure of OOHC services at MADEC
Pilot Program Details:
- Duration: 6 months
- Purpose: Trial and evaluate a hybrid supervision and coordination model
- Outcome: Insights will inform long-term workforce and service design
How to Apply:
Please submit a briefexpression of interest outlining:
- Your relevant experience
- Why you are interested in the role
- What you believe you would bring to the pilot
For further information or aconfidential discussion including Role Description please contact JasmineLowry CEO via email
MADEC is committed tobuilding a strong capable workforce and delivering high-quality safe andperson-centred services. We encourage all interested team members to apply.
Required Experience:
Manager