Associate Internal Communications Manager

The Opportunity

Hinge Health is scaling fast1500 employees around the world new products launching and a mission thats reshaping healthcare for millions. But scale brings complexity: how do you keep every employee aligned informed and connected to the why behind their work when youre growing at hyperspeed

We need an Associate Internal Communications Manager who can translate complex company updatesstrategy shifts product launches organizational changesinto clear compelling narratives. This isnt just about writing emails or hosting meetings; its about shaping how a global distributed organization stays connected and engaged as we scale.

This role is perfect for someone early in their communications career whos ready to lead projects end-to-end (with guidance) develop their craft across multiple formats (Town Halls All Hands announcements) and build the kind of cross-functional relationships that unlock great storytelling. If youre energized by the challenge of keeping a fast-moving company aligned and inspired this is your opportunity.

What Youll Accomplish

In your first 3 months:

• Become fluent in Hinge Healths mission strategy and organizational structure by shadowing Town Halls All Hands and leadership meetingsunderstanding what makes our culture tick

• Support the production of monthly Town Halls and quarterly All Hands from setting agendas to drafting talking points to hosting logistics ensuring every meeting lands with clarity and impact

• Build trust with key stakeholders (People Marketing Leadership) by delivering on quick-win projectswhether its a well-crafted announcement a recognition moment or a survey debrief

In your first 6 months:

• Own end-to-end communications workstreams with guidancesuch as a product launch announcement an organizational change or a company-wide initiativedemonstrating your ability to craft narratives that resonate across regions and roles

• Strengthen cross-company awareness by surfacing meaningful work milestones and contributions across teams reinforcing shared narratives and a sense of progress in a distributed environment (e.g. monthly wins roundups team spotlights industry moments)

• Experiment with AI tools to improve the speed consistency and clarity of internal comms outputs identifying approaches that meaningfully improve signal quality and reduce manual effort

In your first year:

• Act as a trusted partner to the People team independently leading 2-3 major workstreams with minimal oversight

• Monitor engagement feedback and sentiment signals using insights to refine messaging cadence and formatsand proactively flag risks or misalignment before they become problems

• Develop a reputation as a clear reliable communicator who can translate complexity into clarity and keep employees connected to the mission even as the company scales

Who You Are

Youre an emerging communications professional whos learned the fundamentalshow to write clearly manage projects and build relationshipsand youre ready to step into a role where you own workstreams and make real impact. Youve worked in fast-paced environments (startups agencies in-house comms teams) and know that great internal communications is equal parts storytelling project management and stakeholder partnership.

• Hustle: Youre resourceful and scrappy. When timelines are tight or the brief is unclear you find creative ways to get things done without sacrificing quality.

• Effective Communication: You write clearly and concisely tailoring messages for different audiences (execs engineers frontline employees) and channels (Slack email Town Halls all-hands decks).

• Learn-it-All: Youre curious about new tools and approaches (AI for comms Yes please). You proactively seek feedback to improve your craft and treat every project as a learning opportunity.

• Accountability: You follow through on commitments communicate proactively when things are off track and take ownership of your workeven when no ones watching.

• Collaboration: You build strong relationships with cross-functional partners (People Marketing Leadership) and actively seek input to deliver better results. You know great comms is a team sport.

Basic Requirements

• 2-4 years of experience in internal communications employee communications organizational communications or related fields (agency or in-house)

• Strong writing and verbal communication skills with demonstrated ability to translate complex topics into clear engaging narratives across formats (emails Slack posts scripts presentations)

• Experience supporting executive communications or employee-facing programs (e.g. Town Halls All Hands company announcements change management campaigns)

• Demonstrated ability to manage multiple projects simultaneously with strong attention to detail and the ability to juggle competing priorities

• Comfortable navigating ambiguity and adapting quickly in a fast-paced high-growth environment where priorities can shift

Preferred Requirements

• Experience at a high-growth tech company or startup especially in healthcare digital health or mission-driven organizations

• Exposure to change management communications (e.g. org changes policy updates benefit rollouts) and helping employees navigate transitions

• Experience experimenting with AI tools for communications (e.g. drafting editing summarizing) and identifying ways to improve efficiency without losing quality

• Background in recognition or employee engagement programs (e.g. awards milestones team spotlights) that celebrate contributions and reinforce culture

• Passion for healthcare transformation and mission-driven workbonus if youve worked in digital health or purpose-driven organizations

About Hinge Health

At Hinge Health were using technology to scale and automate the delivery of healthcarestarting with musculoskeletal (MSK) conditions which affect over 1.7 billion people worldwide. With an AI-powered human-centered care model Hinge Health leverages cutting-edge technology to improve outcomes experiences and costs to help people move beyond their pain. The platform addresses a broad spectrum of MSK carefrom acute injury to chronic pain to post-surgical rehabilitationthrough personalized evidence-based care.

As the preferred partner to 50 health plans PBMs and other ecosystem partners Hinge Health is available to over 20 million people across more than 2550 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at .

What Youll Love About Us

• Inclusive healthcare and benefits: On top of comprehensive medical dental and vision coverage we offer employees and their family members help with gender-affirming care tools for family and fertility planning and travel reimbursements if healthcare isnt available where you live.

• Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.

• Modern life stipends: Manage your own learning and development with stipends for professional growth mental health support and lifestyle wellness.

Culture & Engagement

Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regard to race color religion sex sexual orientation gender identity national origin age veteran status disability status pregnancy or any other basis protected by federal state or local law. We also consider qualified applicants regardless of criminal histories consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you need assistance or an accommodation due to a disability let us know by reaching out to your recruiter.

By submitting your application you acknowledge that we are using your personal data as outlined in thepersonnel and candidate privacy policy.

Beware of Phishing Attempts: Weve noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. Well never ask for financial details during the hiring process and only use @ emails. If you receive a suspicious offer stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team forward it to .

Required Experience:

Manager