Operations Engineer (Entry)
Pretoria - South Africa
Job Summary
Reference: JHB001375-KF-1
ESSENTIAL SKILLS:
ADVANTAGEOUS SKILLS:
ESSENTIAL SKILLS:
- JAVA EE development knowledge
- Knowledge of authentication solutions SAML OpenID Connect API Gateway
- Expert knowledge in the areas of web and cloud technologies
- Expertise in agile development and DevOps
- Knowledge of current IT architectures manufacturers and trends
- Strong sense of reliability being available to support after-hours as required.
- Proven experience in a strong leadership capacity.
- Strong technical background with solid skills in Java SpringBoot Angular SQL Kafka MQ AWS execution of
- Linux commands.
- Any additional responsibilities assigned in the Agile Working Model (AWM) Charter
- Strong operational management capabilities including incident management and troubleshooting operational
- processes and lifecycle management.
ADVANTAGEOUS SKILLS:
- Authentication Protocols: Knowledge in IT security features such as authentication protocols.
- Software Development Excellence: Strong technical background with focus on Java development skills and
- support.
- Effective Communicator: Exceptional leadership and communication abilities facilitating clear dialogue across
- teams.
- Incident Management Expert: Skilled in managing incidents and troubleshooting technical issues promptly.
- Strategic Planner: Excellent planning and organizational skills adept at navigating complex projects.
- Lifecycle Management: Knowledgeable in operational processes and lifecycle management to ensure optimal
- performance.
- Mentorship and Development: Committed to mentoring and developing team members fostering growth and
- enhancing team dynamics
- Strong troubleshooting skills with the following technical skills:
- Java Spring Boot
- Angular (Typescript and JavaScript)
- Kafka & JMS (MQ)
- SQL (Oracle Postgres)
- Cloud infrastructure (AWS)
- RESTful and SOAP services
- Design and development of Microservices
- Git
- CI/CD pipelines
- Maven docker
- Jira confluence
- Payara/Glassfish
- Git
- Linux Commands
- Apache
- WebLogic
- Jenkins
- Nexus
Duties & Responsibilities
ROLE & RESPONSIBILITIES:
- Understand the business requirements preparing AS-IS and TO-BE documents and get sign-off from users for
- functional and/or technical design document(s).
- Preparation of system/technical documentation (as per ISO standards)
- Proactively propose solutions to improve the support of (new) business processes.
- Review and present proposed system solution to IT Project Manager / Leader and User Management or System
- owner (PDO)
- Executing the required changes through configuration.
- Develop system solutions in line with quality and delivery requirements.
- Interact with consultants of other modules for Integration requirements.
- Preparing test data and documentation Conducting Unit tests Regression tests System Integration security
- tests including recording of results and change management (transport) activities.
- Preparing User manuals and conducting training to business process owners (PDO).
- Planning of go live milestones planning preparation and execution of migration cutover and Go-Live as well as
- post Go-Live support activities.
- Interaction with clients through meetings calls and emails.
- Support the troubleshooting resolving and closing of Production Support tickets (Incidents & Problems tickets)
- within defined SLAs (Service Level Agreements).
- User interface transactional solutions.
- Analyse and scope End-user authorisation roles.
- Update and maintain documentation as an existing systems functionality is changed.
- Ability and willingness to coach and give training to fellow colleagues and users when required.
- Execution according to the Agile Methodology and attending of all team meetings including Stand-ups Sprint
- Review Sprint Retrospectives Sprint Planning meetings etc.
- Meet with end users and gather requirements.
- Daily use of the Agile Tool Chain as per the updates required by the respective feature team(s).
- IT Degree / Diploma / Equivalent experience
- Experience in leading teams
- Minimum of 5-7 years IT working experience
- ITIL process knowledge and work experience (Required)
Required Experience:
IC