Program Manager, Growth & Business Expansion Ontario

Program Manager Growth & Business Expansion

Intertek is searching for aProgram Manager Growth & Business Expansionto join our Wisetail People Assuranceteam. This is a fantastic opportunity to grow a versatile career inour Creative Service Team!

The Program Manager Growth & Business Expansion is responsible for executing a defined growth agenda for Creative Services across four core areas: operational efficiency productization of services partnerships and business expansion.

This role is an execution-focused operator who ensures initiatives move forward with speed structure and accountability across cross-functional teams. The individual translates strategic direction into structured execution drives alignment across departments/business units and ensures consistent progress toward scalable and commercially viable outcomes.A forward-looking mindset is essential with a willingness to explore and apply AI and emerging tools to enhance how solutions are developed positioned and brought to market.

What youll do:

The Program Manager Growth & Business Expansion is responsible for executing a defined growth agenda for Creative Services across four core areas: operational efficiency productization of services partnerships and business expansion.

This role is an execution-focused operator who ensures initiatives move forward with speed structure and accountability across cross-functional teams. The individual translates strategic direction into structured execution drives alignment across departments/business units and ensures consistent progress toward scalable and commercially viable outcomes.A forward-looking mindset is essential with a willingness to explore and apply AI and emerging tools to enhance how solutions are developed positioned and brought to market.

What it takes to be successful in this role:

Operational Efficiency & Scale

• Drive initiatives that improve speed capacity and profitability across Creative Services
• Identify inefficiencies in workflows resourcing and execution models and move improvements into action
• Partner with Operations and Creative leadership to implement scalable process improvements
• Establish clear ownership timelines and accountability for efficiency initiatives

Productization of Services

• Explore and incorporate AI-enabled approaches where relevant to enhance service offerings improve solution design and support scalability
• Support the transformation of custom work into structured repeatable service offerings
• Define service components inputs and delivery structure in collaboration with Creative teams
• Assist in developing pricing logic packaging models and standardized delivery frameworks
• Track adoption performance and scalability of productized offerings

Business Expansion Execution

• Drive execution of initiatives that expand Creative Services revenue and reach
• Coordinate across Sales Marketing and Creative teams to move growth initiatives forward
• Support development and rollout of scalable opportunities tied to client demand
• Ensure expansion initiatives are structured progressing and delivering against defined outcomes

Partnerships & Ecosystem Management

• Manage and grow content and service partner relationships to support Creative Services expansion
• Partner with leadership to align on partner priorities and ensure execution against strategic goals
• Operationalize partner engagements ensuring they are integrated into offerings and execution models
• Support evaluation onboarding and ongoing performance of content partners
• Help structure partner-related initiatives to ensure scalability and commercial viability

Cross-Functional Execution & Alignment

• Act as a central operator across departments to ensure initiatives do not stall
• Facilitate coordination between Creative Operations Sales and Marketing teams
• Maintain visibility across all active growth workstreams and proactively remove blockers
• Translate direction into actionable plans timelines and follow-through mechanisms

Data Tracking & Reporting

• Monitor progress of initiatives across efficiency productization partnerships and expansion
• Provide structured updates on status risks dependencies and outcomes
• Use data to identify gaps opportunities and areas requiring escalation
• Ensure leadership has clear visibility into execution progress and impact

Supervision Exercised

• The position of Program Manager carries no direct personnel responsibility or authority.

Supervision Received

• The Program Manager will report to both the VP of Growth & Creative Services and Director of Professional Services.

Education and Experience Requirements

• Bachelors degree in business administration or equivalent 10 years work experience
• Demonstrated curiosity and initiative in exploring new tools and technologies including AI to support problem-solving and solution development
• Background in operations procurement supply chain business analysis or program management
• Strong execution mindset with ability to manage multiple workstreams simultaneously
• Highly analytical with strong comfort working with data and financial information
• Proven ability to work across departments and manage competing priorities
• Strong organizational skills with bias toward action and follow-through
• Comfortable operating in fast-paced ambiguous environments
• Experience working with external stakeholders vendors or partners is an asset

This position outline is a general guideline and does not represent all encompassing details. The position assumes that the incumbent has both the mental and physical requirements to carry out the above defined duties.

Salary & Benefits Information

The salary range for this position is $108600- $118600 per year. Individual compensation packages are based on a variety of factors unique to each candidate including skill set experience qualifications and other job-related addition to competitive compensation packages Intertek employees are eligible for a variety of benefitsincluding paid time off paid holidays medical dental vision life and disability insuranceRRSP with company match tuition reimbursement and more.

Interteks Commitment

Intertek is a world leader in the Quality Assurance market with a proven high-quality business model and a global network of customer-focused operations and highly engaged subject matter experts. With passion pace and precision we work to exceed our customers expectations while engaging with our employees to be 10X in their performance and professional growth.

Our Culture of Total Quality Assurance

Intertek promotes a culture where motivated customer-oriented employeescan flourish experience professional fulfillment and reach their highest potential. At Intertek we exercise our spirit of innovation the passion of our people and our unmatched customer commitment to realize our purpose of making the world an ever better safer and more sustainable place for all.

A career with Intertek offers rewarding opportunities to help companies around the world develop products that are used safely by millions of people every is the trusted advisor to many of the worlds leading brands companies and governments and has earned a reputation for accuracy reliability integrity and technical competence. Working at Intertek means joining a global network of state-of-the-art facilities and passionate people who deliver superior customer service with a purpose of bringing quality safety and sustainability to life.

We Value Diversity

Interteks network of phenomenal peopleare our greatest assets and the diversity they bring fuels our success. Intertek is an Equal Employment Opportunity Employer that values inclusion and diversity. We take affirmative action to ensure all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or other legally protected characteristics.

For individuals with Disabilities who would like to request accommodation or who need assistance applying please email

Please apply online atIntertek Canada Careers ()

This position is not to fill a vacancy

*Intertek does not accept unsolicited approaches from agencies and will not pay a fee for any placement resulting from the receipt of an unsolicited resume.