Supervisor, Network Services (00227.2)
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Job Location:
Monthly Salary:
Posted on:
16 hours ago
Vacancies:
1 Vacancy
Job Summary
Description
Requirements
The Supervisor Network Services analyses researches designs recommends budgets establishes schedules arranges and provides direct supervision for the effective secure and efficient operation and maintenance of the Universitys voice and data communications network unit.
MAJOR DUTIES & RESPONSIBILITIES
- Monitors maintains reviews and verifies the voice and data communication networks to ensure that they allow for the effective efficient reliable and secure day-to-day operation of the institutions network services. The Universitys voice and data communication systems include: Telephone PBXs Voice over IP Voicemail Local and Wide Area Networks Wireless Networks Switches Routers Firewalls CATV systems and wiring infrastructure.
- Supervises coordinates and provides leadership for staff and/or contractors.
- Responsible for participating on hiring committees orientation of new employees providing input into performance evaluations and training of staff.
- Acts as project manager overseeing multiple complex voice and data communications network projects.
- Prepares monitors and verifies data and voice communication budgets. May make recommendations for budget development based on analyses and research.
- Oversees major voice and data communication equipment installations in new and renovated TRU structures. Analyses researches designs recommends provides input for budget development establishes schedules and arranges for the installation of voice and data communication networks and equipment.
- Arranges and monitors the work of contractors that are required to perform regular or emergency tasks.
- Analyses researches and provides solutions to technical problems by providing effective solutions and recommendations and providing corrective actions.
- Arranges and provides response to emergency or on demand work requirements.
- Liaises with and coordinates peers co-workers and contractors. Works closely with IT Services personnel faculty and staff consultants equipment suppliers Facilities Services personnel.
- Analyses and researches new and innovative ways of providing voice and data communication services. Prepares various reports and technical documents.
- Arranges for the expansion and development of the Universitys voice and data networks by the incorporation of new technologies and the replacement of old and obsolete equipment.
- Reviews relevant literature in the field of telephone and data communications. Takes advantage of professional development opportunities to keep current.
REPORTS TO
Associate Director Technology Services
Requirements
EDUCATION:
- Two year post-secondary diploma related to voice or data communications or equivalent
EXPERIENCE:
- Seven years experience in voice and data communications networks in a large and complex environment including:
- Experience in a leadership and/or supervisory role
- Experience in project management
REQUIRED SKILLS ABILITIES & KNOWLEDGE
- Ability to supervise train and monitor the work of others
- Advanced ability to analyze and understand technical manuals equipment specifications contract documentation codes and regulations working drawings and technical literature
- Intermediate ability to prepare construction specifications and technical reports
- Advanced ability to analyze and understand complex material including working drawings technical manuals and reports
- Advanced interpersonal and leadership skills
- Strong oral and written communication skills
- Advanced ability to understand and operate successfully within a complex environment of multiple interconnected and technical systems
- Advanced understanding of the principles and operation of voice and data communication systems and equipment
- Knowledge of various network protocols (e.g. TCP/IP) and communication wiring design (e.g. CAT 5 certification)
- Ability to deal with users coworkers and external vendors with courtesy discretion and tact
- Ability to deal with difficult situations appropriately
WORKING CONDITIONS
- Sitting at desk and computer for long periods of time; visiting client locations; general office conditions
- Working in noisy and dusty conditions
- Ability to lift weights 10kg and over
- Travel off campus required
Required Experience:
Manager
About Company
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