Business Process Re-engineering Manager

• Lead process discovery analysis and documentation efforts aligned with organizational modernization initiatives.
• Facilitate cross-functional workshops and planning sessions to identify operational inefficiencies redundancies and process risks.
• Develop current-state and future-state process maps gap analyses and actionable process improvement recommendations.
• Collaborate with leadership to prioritize initiatives based on strategic impact feasibility and organizational goals.
• Support the development and implementation of governance structures process ownership models and accountability frameworks.
• Create performance metrics dashboards and reporting templates to support operational excellence objectives.
• Prepare executive-level presentations status updates reports and strategic recommendations for leadership stakeholders.
• Assist with implementation planning organizational change management activities and process adoption strategies.
• Produce clear organized and sustainable documentation for long-term internal operational use.
• Coordinate cross-functional alignment efforts and track decisions risks dependencies and outstanding action items.
• Develop change management materials including communication plans training guides and stakeholder engagement resources.
• Support continuous improvement initiatives using methodologies such as Lean Six Sigma BPM or similar frameworks.

Required Qualifications

• 3 years of demonstrated experience leading business process improvement initiatives.
• 3 years of experience leading projects managing teams or coordinating cross-functional initiatives.
• Strong analytical organizational and written communication skills with the ability to present complex information clearly and effectively.
• Proven ability to work independently with minimal supervision in complex organizational environments.
• Proven experience leading enterprise-wide or multi-program process redesign and optimization initiatives.
• Strong facilitation experience working with senior leadership and cross-functional stakeholder teams.
• Demonstrated experience implementing Lean Six Sigma BPM or comparable process improvement methodologies.
• Experience producing professional-grade process documentation executive-level deliverables and strategic reports.

Preferred Qualifications

• Experience working within state government or public-sector agency environments.
• Relevant certifications such as Lean Six Sigma PMP or similar professional credentials.