Senior Manager, Global Product Owner E-commerce

About Carrier

Carrier Global Corporation global leader in intelligent climate and energy solutions is committed to creating innovations that bring comfort safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control air quality and transportation we improve lives empower critical industries and ensure safe transport of food lifesaving medicines and more. Since inventing modern air conditioning in 1902 we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class inclusive workforce that puts the customer at the center of everything we do. For more information visit or follow on Carrier social media at @Carrier.

About the role

This is a highly visible leadership role within Climate Solutions Transportation headquartered in Palm Beach Gardens Florida. The position is responsible for driving strategic alignment and execution across three business units as CST expands and scales its global B2C ecommerce capabilities.

The role owns the definition and execution of the global ecommerce product strategy and roadmap partnering closely with regional and functional teams to ensure consistent highquality addition to strategic leadership this position carries handson product management accountability to support seamless platform launches and continuous optimization.

Operating within a complex matrixed organization the Senior Manager will influence leaders and teams at all levelsclearly communicating priorities and decisions facilitating crossfunctional collaboration and accelerating innovation through the adoption of best practices across the enterprise.

This position follows a hybrid schedule with 3 days onsite and 2 days remote per week

Key Responsibilities

• Define and drive the global ecommerce strategy and multiyear product roadmap ensuring alignment with overall business objectives and functional priorities.
• Own and manage the global technical development pipeline including feature prioritization and resolution of technical debt across platforms.
• Lead competitive intelligence market research and voiceofcustomer initiatives across business units to validate strategic decisions and strengthen value propositions.
• Provide endtoend global project management tracking execution against milestones and proactively identifying and removing operational roadblocks.
• Communicate progress risks and dependencies to senior leadership to enable timely escalation and decisionmaking.
• Partner closely with Marketing SEO Services and other customerfacing teams to deliver a bestinclass digital customer experience.
• Collaborate with Supply Chain Legal Operations and Service organizations to ensure scalability compliance and operational integrity across regions.
• Facilitate global brainstorming and knowledgesharing sessions to promote bestpractice adoption and continuous improvement.
• Present strategy updates KPIs and business results to executive leadership on a regular cadence.
• Support regional business units in annual budget planning investment prioritization and resource allocation track performance versus plan throughout the year.
• Identify organizational capability gaps and deploy global resources strategically to maximize business impact.

Required Qualifications

• Bachelors degree
• 5 years of experience in ecommerce digital product management and/or digital business roles with exposure to platform development UI/UX SEO and integrated sales and marketing.
• 5 years of leadership experience including managing crossfunctional or matrixed teams and driving operational excellence.

Preferred Qualifications

• Masters degree or MBA preferred
• Experience within industrial / manufacturing aftermarket or sparepartsdriven businesses is strongly preferred.
• Demonstrated ability to engage directly with customers lead voiceofcustomer initiatives and translate insights into scalable digital strategies.
• Exceptional communication and stakeholdermanagement skills with the ability to influence effectively at all organizational levels.
• Strong analytical problemsolving and decisionmaking capabilities in complex fastpaced environments.
• Proven agility and adaptability with a track record of implementing innovative solutions in dynamic operating contexts.
• Advanced proficiency in PowerPoint and Excel; familiarity with financial statements Hyperion Financial Management and project management tools is highly desirable.

Pay Range

Other Compensation

Benefits

Employees are eligible for benefits including:

• Health Care Benefits: Medical Dental Vision; Wellness incentives

• Retirement Benefits

• Time off and Leave: Paid vacation days up to 15 days; paid sick days up to 5 days; paid personal leave up to 5 days; paid holidays up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation

• Disability: Short-term and long-term disability

• Life Insurance and Accidental Death and Dismemberment

• Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account

• Tuition Assistance

To learn more about our benefits offering please click here Work with us Carrier Corporate. The specific benefits available to any employee may vary depending on state and local laws and eligibility factors such as date of hire and the applicability of collective bargaining agreements.

Carrier EEO Statement and Accommodations Process

Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans Readjustment Assistance Act.

If you require a reasonable accommodation to complete the application process participate in an interview or otherwise engage in the hiring process please contact us at . We will make every effort to meet your needs in accordance with applicable laws.

Application Deadline

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Use of AI

Technology-enabled tools may support parts of the recruitment process with oversight by people.