Business Support Officer | Support Services | Full Time

Salary 28142- 32061 Per annum Permanent Full Time 37 hours per week Pro Rata

Business Support Officer

Support Services

Location: Lancashire (County Hall Preston)

We are currently recruiting

A Business Support Officer with empathy and the drive to make a difference finding creative ways to support people to achieve what they want to and live as independently as possible in a place they call their home.

We need a permanent full-time Business Support Officer to work as part of our Adult Services Support Services Team.

Living Better Lives in Lancashire

This is a hugely exciting time for us. Weve launched Living Better Lives in Lancashire our new strength-based vision for social care.

Were driving forward innovative practice that will make a difference to our communities and we need Business Support Officers to help us achieve our vision of supporting people to achieve what they want to living independently in a place they call their home.

This role is to support Senior Service Managers in Adults Health and include but are not limited to:

• Managing the inbox for the senior service managers ensuring that emails are actioned deadlines are met and managed effectively

• Manage the diary and meeting schedule ensuring the senior managers are forewarned of approaching deadlines upcoming events and issues affecting schedules

• Provide administrative support for meetings which includes arranging dates room bookings preparation of agenda distribution of papers or taking minutes using technology available.

• Ensure reports are maintained and kept up to date to meet key deadlines

• Organiseattendance at training conferences travel arrangements in the UK and accommodation when required for the senior managers and their respective teams.

• Typing of letters preparation of presentations spreadsheets. Including track correspondence and monitoring response times produce dashboards chasing teams members for information and keeping the Senior Service Manager informed of progress.

• Assist with the collection and collation of statistics data financial information or other management information.

• Respond to and resolve where appropriate telephone face-to-face e-mail and postal enquiries generated by the service.

• Ad-hoc tasks as required by the senior managers or the post holders line manager

• Use professional judgement and critical thinking in the decision-making process.

Our values

Whats important to us is that you share our values

Supportive and Innovative

Youll need a blend of supportive and innovative thinking coming up with fresh ideas so we can achieve the best outcomes for people.

Empathy

Youll need compassion and empathy to support people listening to what they need whilst ensuring they feel valued and respected.

Reasons to Join Us

• Great Annual Leave:We offer up to 32 days annual leave 8 bank holidays and 2 additional statutory days during the festive season. You can also purchase additional leave.

• Flexible Working opportunities

• Financial Benefits:Our generous Local Government Pension Scheme with employer contribution. Our relocation reimbursement package to support people who need to move to the area to work with us.

• Training and Development:An excellent induction and ongoing support for your career and professional development.

• Health and Wellbeing:A Wellbeing Support Programme for you and your family.

• Staff Discounts:Youll get access to dozens of discounts through Vivup our employee benefits partner. Our scheme covers a car lease scheme shopping entertainment gym memberships holidays and more.

We embrace diversity and have a range of support groups and networks for staff. These include the Forum of Asian Black and Ethnic Employees (FABEE) the Disabled Workers Forum and the LGBTQ Employee Network.

To Apply

If you would like to contact us for an initial informal and confidential chat call Sarah Brindley on or email

*Please ensure you have uploaded and attached your supporting statement to evidence how you meet the criteria for the role. The panel may be unable to shortlist you for interview without this evidence.

We reserve the right to close a vacancy early before the closing date if we receive sufficient applications.

Job Description and Person Specification