Sales General Sales Manager

IntroductionWe have an exciting opportunity for an experienced General Sales Manager to join Jim Pattison Toyota on Regent. If you are a driven leader who is passionate about developing teams delivering strong results and consistently striving for operational and customer excellence this role is for this position you will be responsible for leading the variable operations department driving performance and ensuring a high standard of customer experience aligned with dealership goals and brand : This is a full-time permanent leadership role based on approximately 40 hours per week. Given the nature of the retail automotive business this role requires flexibility to work evenings and weekends as well as additional hours as needed to support business operations and team role reports to the General Manager of the UsA division of the Jim Pattison Group the Jim Pattison Auto Group was founded in 1961 by Jimmy Pattison when he purchased a GM franchise. Today the Jim Pattison Auto Group encompasses 28 locations across Western Canada representing 16 automotive brands. Customer satisfaction is our priority and its accomplished through the strength of our employees. Learn more about us here: Were Looking ForThe General Sales Manager is accountable for the overall operational performance profitability leadership and customer experience of the dealership sales department. This role requires strategic and data-driven decision making strong leadership capabilities and the ability to execute structured sales processes in a high-volume dealership environment while supporting long-term business Performance & ProfitabilityLead and oversee all new and used vehicle sales operations to achieve and exceed monthly quarterly and annual profitability through effective management of unit sales front and back-end gross inventory turn and departmental expense sales performance metrics forecasting and market trends to ensure operational efficiency and sustained consistent execution of dealership sales processes compliance standards and manufacturer Experience & RetentionPromote and maintain a customer-first culture focused on delivering an exceptional purchase experience and long-term client customer satisfaction performance and implement corrective actions where escalated customer and operational concerns using timely professional and evidence-based decision dealership reputation management through consistent service excellence and & Business StrategyAnalyze market conditions competitor activity pricing strategies and manufacturer programs within the Canadian automotive with senior leadership to develop and execute sales strategies aligned with dealership opportunities for market share growth process improvement and operational inventory strategy and pricing decisions based on market analytics and aging & Team DevelopmentProvide leadership coaching and performance management to Sales Managers Financial Services and sales clear expectations accountability measures and KPI-driven performance recruitment onboarding succession planning and ongoing employee a high-performance collaborative and compliant dealership culture aligned with company Oversight & ComplianceEnsure compliance with dealership policies provincial regulations manufacturer standards and ethical sales with Finance Fixed Operations and senior management teams to support overall dealership accurate reporting forecasting and operational controls to support business performance and decision QualificationsPrevious automotive dealership leadership experience as a General Sales Manager Senior Sales Manager or success managing high-volume sales operations and achieving profitability understanding of dealership financials sales reporting and inventory with dealership software platforms (e.g. 180 DealerMine or equivalent CRM/DMS tools).Valid provincial drivers Sales leadership business acumen attention to detail and operational CompetenciesStrategic leadership and accountabilityResults orientation and operational excellenceAnalytical and data-driven decision makingCoaching mentorship and team developmentStructured problem solving and conflict resolutionProfessional communication and adaptabilityFinancial and business acumenWhat we offerYou will join a performance focused organization that values structured processes measurable outcomes and professional development; supported by a collaborative team environment and strong operational commission and performance based bonus to work with premium products in a high volume supported and in-house leadership to exclusive vendor promotions and purchase and rewards benefits package including:Extended health and dental careLife Insurance and AD&DShort- and long-term disabilityGlobal medical assistanceHow to ApplyIf this sounds like a great fit please apply with your resume today!Visit our Careers Page to explore more opportunities: role requires the successful candidate to provide a satisfactory Drivers Abstract as well as consent to a background and credit thank all applicants for their interest in this opportunity; however only those selected for an interview will be are an equal opportunity employer and are committed to creating an inclusive and accessible workplace. We welcome applicants from all backgrounds and experiences. If you require any accommodations during the recruitment process please contact us at