Customer Solutions Consultant

What if your expertise could turn high-stakes challenges into lasting client success At Alliance HCM in Shenandoah TX were hiring a full-time Customer Solutions Consultant who thrives under pressure and owns the outcome. If youre ready to lead solve and make a measurable impact in the HCM space apply today!

As our Customer Solutions Consultant youll earn a competitive wage. Were also proud to offer a comprehensive benefits package including:

• 100% paid health vision dental life and LTD insurance
• 401k with employer match
• Personal and professional development
• Help build and shape a great tax team
• Entrepreneurial culture

THE TYPE OF CUSTOMER SOLUTIONS CONSULTANT WERE LOOKING FOR

Were searching for someone who can meet the following qualifications:

• Proven ability to lead cross-functional teams
• Strong hands-on experience with HCM payroll or benefits technology
• Excellent project management skills under tight deadlines
• Clear concise and confident communication skills
• Results-driven mindset with strong accountability

WHAT ITS LIKE TO BE OUR CUSTOMER SOLUTIONS CONSULTANT

In this full-time role youll take ownership of critical escalations coordinate cross-functional teams and ensure the right expertise is applied at the right time. Youll maintain absolute clarity on timelines and deliver consistent updates to both clients and leadership while driving urgency without sacrificing completeness. As a subject-matter expert youll provide immediate guidance identify root causes and collaborate with technical teams to build and execute precise solutions that fully resolve issues and prevent recurrence.

ABOUT ALLIANCE HCM

At Alliance were on a mission to be the largest independent human capital management (HCM) company in the U.S.! We empower small to mid-sized businesses with our innovative cloud-based technology and unique single-database platform for managing payroll HR benefits onboarding and more. As the second-largest privately held payroll provider in the nation were dedicated to delivering top-notch HCM solutions. When you join our dynamic team youll find more than just a job; youll be part of a supportive community that celebrates your success and inspires you to reach new heights. Lets grow together and make a lasting impact!

If youre ready to step into a high-impact role where your expertise drives real results apply today! Our initial application process is quick easy and mobile-friendly.

Required Experience:

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