Case Manager Weekends (Hospital Discharge Support)

About SilverStay

SilverStay is on a mission to revolutionize hospital discharge. We help hospitals families and post-acute providers work together to ensure even the most complex patient discharges happen smoothly quickly and compassionately.

Our model blends embedded hospital support with advanced data tools to reduce length of stay (LOS) alleviate weekend discharge bottlenecks and transform how care transitions happen.

Were now expanding our successful weekday model to weekends ensuring patients can safely discharge any day of the week and helping hospitals meet their LOS targets.

About the Role

As a Weekend Case Manager youll be on the front lines of hospital discharge innovation. Working Saturday and Sunday on-site at one of our partner hospitals youll lead the charge in keeping weekend discharges moving reducing Monday backlogs supporting staff and maintaining momentum toward hospital throughput goals.

This is a highly autonomous role that blends case management expertise creative problem-solving and leadership presence. Youll work closely with hospital care teams and SilverStays remote weekend support staff to ensure every possible patient transitions safely and efficiently.

What Youll Do

• Facilitate Discharges: Coordinate safe efficient weekend discharges for complex patients addressing barriers in real time.
• Collaborate Cross-Functionally: Partner with hospital staff physicians and families to maintain communication and discharge flow.
• Use SilverStay Tools: Leverage the Complex Case Tool (CCT) for real-time insights discharge tracking and accountability.
• Coordinate Post-Acute Placement: Engage directly with SNFs ALFs rehab and home health providers to secure weekend admissions.
• Lead by Example: Serve as the hospitals weekend discharge leader reinforcing accountability providing guidance and modeling best practices.
• Go Beyond the Walls: When needed handle offsite tasks such as completing forms coordinating with facilities or arranging transportation.
• Track and Report: Document weekend progress barriers and outcomes; share updates with hospital and SilverStay leadership

Who You Are

• Licensed RN LMSW or LCSW (required)
• Experienced (3) year with Case Management & Discharge Planning
• Knowledgeable with EMR/EHR & Referral Software - Youll be utilizing SilverStays Application for efficient handoffs tracking feedback and metrics
• Strong communicator with empathy composure and follow-through
• Confident navigating post-acute care (SNF LTACH ALF Rehab & Home Health)
• Able to lead independently in a dynamic hospital environment
• Energized by impact you like to see tangible results from your work
• Available to work up to 12 hours on both Saturday and Sunday
• Able to train for onsite for a total of 5-7 days during onboarding (including 4 weekdays)

Why Youll Love It Here

• High Impact: Every weekend youll directly reduce LOS (Length of Stay) prevent bottlenecks and make Monday mornings smoother for everyone.
• Autonomy & Trust: We hire dedicated individuals and give them freedom to lead and innovate.
  Support System: Youll have access to a remote SilverStay weekend support team for coordination and escalation.
• Mission-Driven: Every discharge represents a family helped and a hospital team supported.
• Recognition & Growth: As SilverStay expands your dedication will lead to opportunities for advancement

Compensation & Benefits

• This is a 1099/contract role with potential to be extended or converted to full-time
• Competitive Pay: $60 hourly with the opportunity to bonus & earn raises
• Performance Bonus: 1040% of earnings tied to measurable discharge outcomes (LOS weekend throughput)
• Professional Development: Ongoing mentorship and advancement opportunities
• Flexible Weekend Schedule: 8 hour shifts both Saturday and Sunday

SilverStay is a 2024 Baltimore Business Journal Best Places to Work! Learn more about SilverStay here.