Specialist Human Resources Full Time Harrah's Gulf Coast
Biloxi, MS - USA
Job Summary
The HR Specialist is responsible for delivering exceptional Team Member support while enhancing the overall employee experience across the full lifecyclefrom onboarding through separation. This role plays a key part in driving Team Member engagement recognition and communication initiatives within a fast-paced casino and hospitality environment. The HR Specialist ensures efficient coordination of HR operations while promoting a positive service-oriented culture aligned with organizational values.
Responsibilities
HOW YOU WILL CREATE THE EXTRAORDINARY
- Serve as a primary point of contact for Team Members providing prompt courteous and professional HR support.
- Lead and enhance Team Member engagement initiatives across the full lifecycle (onboarding development retention and offboarding).
- Partner with HR leadership to create and sustain a high-engagement culture within a casino/hospitality environment.
- Monitor Team Member feedback and assist in implementing programs that improve engagement and satisfaction.
- Coordinate and continuously improve Team Member recognition programs that celebrate performance milestones and service excellence.
- Partner with leadership to develop innovative recognition strategies aligned with company culture and business goals.
- Track participation and effectiveness of recognition programs and provide insights for improvement.
- Develop coordinate and distribute Team Member communications on a weekly monthly and as-needed basis across electronic social and print channels.
- Ensure messaging is clear engaging and aligned with company branding and culture.
- Collaborate with departments to promote key initiatives events and organizational updates.
- Coordinate onboarding and offboarding processes to ensure a seamless and positive experience for Team Members.
- Support payroll leave administration and HRIS data accuracy.
- Assist with new hire orientation and ensure compliance with regulatory and company standards.
- Maintain accurate organized and confidential personnel records in compliance with company policy and regulatory requirements.
- Ensure proper filing retention and auditing of personnel and medical files.
- Conduct periodic audits to ensure all employee records are complete and compliant.
- Run HR reports and provide data to HR leadership for analysis and decision-making.
- Maintain HR office organization and filing systems.
- Answer telephones screen visitors and direct inquiries appropriately in a professional manner.
- Assist with HR projects and initiatives ensuring timely completion and follow-up.
- Deliver exceptional customer service to all Team Members and guests at all times.
- Collaborate effectively across departments and levels of management.
- Promote a positive professional and team-oriented work environment.
- Maintain knowledge of HR policies procedures and applicable federal state and gaming regulatory requirements.
- Uphold strict confidentiality of sensitive information.
- Maintain a professional appearance and positive demeanor.
- Perform additional duties as assigned.
Qualifications
WHAT YOU WILL NEED
- Strong interpersonal and customer service skills with a Team Member-focused mindset
- Excellent written and verbal communication skills
- Experience coordinating communications across multiple platforms (email print digital)
- Ability to manage multiple priorities and projects in a fast-paced environment
- Strong organizational skills and attention to detail
- Ability to handle confidential information with discretion and professionalism
- Proficiency in Microsoft Office and HRIS systems preferred
- Ability to work collaboratively across departments and levels of leadership
- Creative thinking skills to support engagement and recognition program development
- Some college required; degree in Human Resources Business Administration or related field preferred
- 2 years of administrative experience required
- Human Resources experience preferred
- Guest service hospitality or casino experience preferred
- Experience supporting employee engagement recognition or communications programs preferred
ADDITIONAL REQUIREMENTS
- Ability to sit for extended periods and work at a desk.
- Ability to bend crouch kneel twist and lift up to 40 pounds.
- Ability to respond to visual and auditory cues.
- Strong verbal and written communication skills in English.
- Ability to operate office equipment including computers telephones copiers and scanners.
- Manual dexterity sufficient for handling paperwork and operating standard office equipment.
- Ability to work in a smoking environment.
Required Experience:
IC
About Company
Caesars Entertainment invites you to indulge in elegance. Hotels, upscale casinos, breathtaking shows, and gourmet dining – where entertainment reaches new heights!