Senior Business Analyst Payments Technology (ACH)

Position Description:

This role is hybrid and requires you to be at our downtown Toronto and/or Client office (81 Bay Street Toronto) at a minimum 1 day per week - subject to change at any time.


The Senior Business Analyst (BA) plays a crucial role in supporting payments product and technology initiatives with a primary focus on ACH payments ISO 20022 messaging and corporate banking technology. The BA will perform detailed requirements analysis document current and future state processes support solution design and delivery and support or perform user acceptance testing across cash management and payments modernization initiatives.

Your future duties and responsibilities:

Evaluate current-state payments cash management and corporate banking processes; identify gaps risks and opportunities; and define practical future-state solutions.
Lead ongoing reviews of ACH payment flows ISO 20022 message-related processes operational workflows and business rules to support optimization and modernization.
Stay up to date on payments technology ACH network considerations ISO 20022 adoption corporate banking platforms process automation and IT advancements.
Conduct meetings interviews workshops and presentations with business operations product technology compliance and vendor stakeholders.
Perform requirements analysis for payments products ACH processing ISO 20022 data requirements cash management capabilities integrations reporting and downstream impacts.
Document and communicate business requirements functional requirements process flows data mappings user stories use cases acceptance criteria and traceability artifacts.
Effectively communicate insights recommendations risks dependencies and delivery plans to cross-functional team members and management.
Gather critical information from stakeholder sessions and translate it into clear actionable deliverables and decision-ready reports.
Work closely with clients product owners solution architects developers QA teams operations teams vendors and project managers.
Provide leadership training coaching and guidance to junior business analysts and project team members as required.
Support project planning resource coordination budget awareness and cost-effective delivery across assigned initiatives.
Ensure solutions meet business needs technical requirements regulatory expectations operational controls and client experience objectives.
Support and/or perform user acceptance testing including test planning scenario definition defect triage and sign-off coordination.
Support project management activities including project plans RAID logs status reporting resourcing budget tracking and performance monitoring.
Update implement and maintain procedures business process documentation operating models and knowledge artifacts.
Prioritize initiatives and backlog items based on business value payment processing impact risk dependencies and stakeholder needs.
Serve as a liaison between business stakeholders users product teams technology teams vendors and delivery leadership.
Manage competing priorities dependencies scope changes and stakeholder expectations across waterfall agile and hybrid agile delivery models.
Monitor deliverables milestones risks and issues to support timely completion of projects.

Required qualifications to be successful in this role:

Bachelors degree in business administration Commerce Finance Information Technology or related field; MBA considered an asset.
5 years of experience in an IT environment as a Business Analyst Product Analyst Payments Analyst or related role.
Direct experience with payments products and technologies with primary focus on ACH payments and ISO 20022 messaging standards.
Strong understanding of corporate banking technology including cash management payment initiation payment processing reporting client channels and operational workflows.
Knowledge of financial services and banking domains including payments modernization transaction banking treasury services client onboarding impacts controls and data management.
Proven track record supporting large complex IT programs in enterprise environments using SDLC practices across waterfall agile and hybrid agile delivery models.
Skills:
Strong understanding of project management methodologies including Waterfall Agile and hybrid agile as well as SDLC principles processes governance and lifecycle activities.
Exceptional analytical conceptual thinking problem-solving and process design skills.
Ability to influence stakeholders and work closely with them to define practical acceptable and scalable solutions.
Advanced technical skills strong documentation skills and ability to translate business needs into clear technology delivery artifacts.
Ability to support budget management resource coordination vendor coordination and offshore/onshore delivery models.
Experience with payments data interfaces APIs file formats message standards and data mapping; ISO 20022 experience is strongly preferred.
Experience creating detailed reports executive-ready presentations process models business cases and delivery documentation.
Track record of following through on commitments and driving clarity through ambiguity.
Excellent planning organizational prioritization and time management skills.
Exceptional communication facilitation negotiation and stakeholder management skills.
Experience leading and developing top-performing teams or mentoring junior analysts.
Proficiency with project management and delivery tools (e.g. Microsoft Project Jira Confluence Smartsheet Asana).
Proficiency with Microsoft Suite (e.g. MS Excel MS SharePoint MS PowerPoint MS Word Visio).

Certifications (preferred but not required):
CBAP (Certified Business Analysis Professional) PMI-PBA or similar business analysis certification.
SAFe Scrum Agile or project management certifications; payments-related certifications are considered an asset.



*CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes factors such as skill set level geographic market experience and training and licenses and certifications. Compensation decisions depend on the facts and circumstances of each case. A reasonable estimate of the current range is $80000$130000. This role is an existing vacancy.




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Skills:

• Business Analysis
• Capital Markets
• Financial Services
• SWIFT

What you can expect from us:

Together as owners lets turn meaningful insights into action.

Life at CGI is rooted in ownership teamwork respect and belonging. Here youll reach your full potential because

You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.

Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace new opportunities and benefit from expansive industry and technology expertise.

Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer being able to perform your best during the recruitment process is important to us. If you require an accommodation please inform your recruiter.

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