Inspector Team Leader
Job Summary
As an Inspector Team Leader youll be reporting to an Global Operations Manager and working as a part of our Operations team in Bangkok Thailand
Your main responsibilities will be to:
- Supervise and support the inspector team in Thailand through daily follow-up strong monitoring of field activities and KPI-based performance management.
- Conduct unannounced inspections shadow inspections on-site audits and performance evaluations to ensure compliance with QIMA standards.
- Act as a trainer and coach by providing technical guidance organizing weekly/monthly case-sharing sessions and strengthening team capability and engagement including freelance inspectors.
- Maintain a strong on-site presence (45 times per week) to closely monitor operations and inspection quality.
- Propose and implement solutions to improve service standards and prevent quality issues in inspection activities.
- Lead claim investigations from clients and implement corrective action plans when required.
- Support business development by representing QIMA in customer meetings providing technical expertise and launching inspection programs.
- Oversee operational aspects of key client inspection programs while maintaining strong relationships with suppliers and factories.
- Optimize and manage operational costs within the region.
Qualifications :
Qualifications
In order to be successful in this role you must have:
- Thai national based in Bangkok Thailand with a mature professional profile and strong leadership presence
- Minimum 8 years of experience in team management preferably in inspection quality control or field operations
- Proven experience in field operations management team supervision coaching and performance management
- Strong ability to manage operational challenges drive discipline and ensure inspection quality standards
- Experience working in fast-paced operational environments with strong decision-making and problem-solving capabilities
- Professional working proficiency in English both written and spoken
Skills
- Leadership and people management
- Quality control and inspection expertise
- Strong communication and stakeholder management
- Analytical and data-driven mindset
- Detail-oriented and proactive approach
- Reporting and follow-up management
- Tech-savvy with a data-driven mindset and the ability to work effectively across operational systems and digital tools.
- Strong professionalism and team collaboration skills
Additional Information :
If this opportunity matches your profile we would love to hear from you!
Please submit your CV in English to Anna Nguyen at or contact via WhatsApp at 84 .
Remote Work :
No
Employment Type :
Full-time
About Company
QIMA is more than a testing, inspection, certification, and compliance company: We are on a mission to offer clients smart solutions to make products consumers can trust. With a global reach spanning 100+ countries, QIMA serves the consumer products, food and life sciences industries ... View more