Director of Facilities and Operational Services

Position Overview:

The Director of Facilities & Operational Services plays a critical role in realizing our mission by setting the vision for key operational workstreams. The Director of Facilities & Operational Services is a member of the Operations Team and reports to the Chief Operating Officer. 

Key Responsibilities:

Responsibilities of the Director of Facilities & Operational Services include but are not limited to:

Strategic Operations Leadership

• Lead operational readiness planning across all KIPP Nashville schools to ensure successful launches and strong Day 1 execution

• Manage and oversee large-scale operational budgets across facilities food services technology contracted services and regional operational priorities 

• Develop and implement region-wide operational systems procedures and standards across campuses 

• Partner with school leaders and regional teams to drive operational excellence compliance and alignment 

• Lead cross-functional operational planning tied to organizational growth priorities and regional initiatives 

• Support and coach school-based operations leaders in facilities compliance vendor management and operational systems to strengthen operational execution and alignment across campuses 

Food Service

• Manage food service operations across all 10 KIPP Nashville schools

• Maintain KIPP Nashvilles status as a state-authorized School Food Authority

• Partner with the Tennessee Department of Education district teams and appropriate vendors to ensure high quality fully compliant school nutrition programs

• Lead food service planning and operational readiness as schools continue expanding to full grade-level enrollment 

• Support schools in implementing efficient systems for breakfast lunch snack distribution and meal compliance

• Support schools in managing free/reduced-price meal eligibility applications and determinations

• Create systems to process family and staff payments for meals

• Execute RFPs and vendor selection processes for food service providers Facilities and Technology

Facilities Construction & Infrastructure  

• Cast vision for KIPP-owned building management and long-term regional growth planning

• Develop and oversee preventative maintenance planning and capital improvement priorities 

• Lead and oversee facilities construction projects renovations and campus improvements in partnership with Chief Financial Officer regional leadership school leaders and external vendors 

• Manage the building maintenance for each campus including landlord relationships and negotiations and managing workflow between property managers direct vendors and school-based Directors of Operations

• Lead and oversee facilities construction projects renovations and campus improvements in partnership with Chief Financial Officer regional leadership school leaders and external vendors 

• Ensure existing facilities meet KIPP Nashville standard for cleanliness and security and fire marshal compliance 

• Lead the region-wide procurement process for the purchasing of required school and regional technology furniture

• Support operational planning and execution for new school launches and expansion projects 

Vendor Management & Procurement

• Lead vendor procurement processes contract negotiations and vendor performance management

• Develop and oversee RFP processes for operational services including janitorial food service facilities and technology

• Establish vendor accountability systems service expectations and operational performance metrics

• Lead region-wide procurement processes for school and regional operational needs including furniture technology and facilities-related purchases

• Oversee janitorial services across all campuses to ensure cleanliness compliance and operational readiness standards are consistently met

• Oversee and support campus safety systems and operational security processes including key and fob/ID access management security camera systems visitor management platforms and coordination with security vendors 

Insurance & Risk Management

• Partner with the Chief Finance Officer and insurance broker to support KIPP Nashvilles non-medical insurance needs including property liability accident umbrella auto and workers compensation coverage 

• Facilitate insurance claims and requests as needed

• Train and support school and regional staff members on various aspects of insurance and risk management including incident reporting facilities use requests and best practices around reviewing agreements

• Partner across functional teams to draft and implement policies and procedures that minimize risk in key areas (e.g. vendor management field trips volunteers) while ensuring a continuity of service for our schools and region

Technology Oversight

• Oversee regional technology systems infrastructure device management and operational technology planning

• Manage outsourced technology vendors and support the development and execution of annual and long-term IT plans

• Lead procurement and lifecycle planning for student and staff technology assets

• Partner with schools and technology vendors to ensure operational alignment cybersecurity awareness and device readiness

School Support Team (SST) Office and Team Operations

• Monitor office supply levels receive supply requests and order supplies to support the SST

• Manage the SSTs physical office spaces

• Organize shared spaces like the kitchen and supply cabinets to ensure these areas are clean well-stocked and support the work of the team

• Ensure new team members are set up for success on their first day including key fob and desk setup in partnership with team leaders

• Manage the regular pickup of SST mail from KIPP Nashville schools and delivery to appropriate SST members

Qualifications :

• 5-10 years relevant work experience in people and/or project management

• Demonstrated record of success in managing varied stakeholders to outcomes

• Experience in school operations or business operations (project management vendor management etc.) with track record of success

• Strong project management experience; strong organizational skills and attention to detail

• Strong communication and relationship-building skills

• Demonstrated passion for the mission vision and values of KIPP Nashville; comfort and willingness to actively participate in the KIPP Nashville community

• Bachelors degree required

Additional Information :

Compensation

Starting Salary is $80000-$120000 based on experience. Our comprehensive compensation package includes life insurance and long-term disability coverage provided by KIPP Nashville voluntary medical and dental plans in addition to retirement benefits and an annual salary increase. To establish equitable salary practices the compensation package is derived from the regional KIPP Nashville Public Schools pay scale. This position is exempt and will follow a 12-month schedule.

Please contact with any questions.

KIPP Nashville is an Equal Opportunity Employer and does not discriminate on the basis of race color religion gender sexual preference national or ethnic origin age disability pregnancy or veteran status. All your information will be kept confidential according to EEO guidelines.

Remote Work :

No

Employment Type :

Full-time