Manager, Accounts Receivable- West

Schedule: Days: M-F

Job Location Type: Remote

Your experience matters

At Lifepoint Health we are committed to empowering and supporting a diverse and determined workforce who can drive quality scalability and significant impact across our hospitals and communities. As a member of the Health Support Center (HSC) team youll support those that are in our facilities who are interfacing and providing care to our patients and community members to positively impact our mission of making communities healthier .

More about our team

The Manager Accounts Receivable (AR) is responsible for providing leadership and oversight of accounts receivable operations within the Centralized Business Office (CBO) for behavioral health services. This role ensures timely accurate thirdparty billing payment posting and followup activities across the operating system clearinghouse and denial management platforms. The Manager oversees AR workflows to drive optimal reimbursement performance including claim resolution denial prevention and appeals and accurate adjustment processing. This position plays a key role in managing daily AR operations monitoring performance metrics and ensuring compliance with payer requirements while supporting a highperforming CBO servicing multiple behavioral health facilities.

How youll contribute

AManager Accounts Receivablewho excels in this role:

• Ensure staff accurately perform billing collections and accounts receivable followup for multiple facilities across all payer types.

• Partner closely on accounts receivable strategy performance and revenue cycle initiatives.

• Maintain financial integrity of daily operations through continuous monitoring of AR performance productivity metrics and workflow efficiency.

• Provide professional operational and technical guidance to AR staff; address escalated issues related to payer responses account balances and patient or family inquiries.

• Serve as administrator for payer portals and website access as needed to support staff efficiency and security.

• Ensure accurate capture posting reconciliation and maintenance of all financial transactions adjustments and balances in alignment with payer mix and acuity across facilities.

• Communicate effectively with Utilization Review departments to ensure timely and accurate exchange of information impacting billing authorizations and denials.

• Assign and manage staff work queues through billing software; monitor progress and ensure timely completion of assigned tasks.

• Maintain ongoing communication with facility Business Office Managers to address facilityspecific AR issues and operational needs.

• Develop implement monitor and evaluate AR quality assurance processes to ensure compliance with applicable laws regulations payer requirements and internal policies.

• Recommend develop and update accounts receivable policies and procedures to support operational consistency and best practices.

• Review and approve all adjustments and refunds to ensure accuracy compliance and appropriate documentation.

• Attend prepare for and actively participate in weekly accounts receivable review calls.

• Support monthend A/R close activities including reconciliation reporting and variance resolution.

• Participate in the hiring training supervision and performance evaluation of assigned accounts receivable staff.

• Conduct routine audits of collection documentation and notes to assess effectiveness identify training needs and address performance or corrective actions as appropriate.

• Always exhibit the companys core values of champion patient care do the right thing embrace individuality act with kindness and making a difference together.

• Other duties as assigned.

Why join us

We believe that investing in our employees is the first step to providing excellent patient addition to your base compensation this position also offers:

• Comprehensive Benefits:Multiple levels of medical dental and vision coverage for full-time andpart-time employees.

• Financial Protection & PTO:Life accident critical illness hospital indemnity insurance short- and long-term disability paid family leave and paid time off.

• Financial & Career Growth:Higher education and certification tuition assistance loan assistance and 401(k) retirement package and company match.

• Employee Well-being:Mental physical and financial wellness programs (free gym memberships virtual care appointments mental health services and discount programs).

• Professional Development:Ongoing learning and career advancement opportunities.

What were looking for
Applicants should have aAssociates degree in business administration healthcare administration or related field from an accredited school required with4 years of experience in medical billing and management required and 1 year of experience in behavioral healthcare required.

EEOC Statement

Lifepoint Healthis an Equal Opportunity Employer. Lifepoint Health is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.

You must be authorized to work in the United States without employer sponsorship.