Desktop Services Technician
Taguig - Philippines
Job Summary
Work Schedule
Standard (Mon-Fri)Environmental Conditions
OfficeJob Description
What makes this opportunity outstanding
Join our elite team at Thermo Fisher Scientific Inc. as a Desktop Services Technician in the Philippines. Collaborate with top professionals ensuring seamless IT solutions.
Job Responsibilities
- Diagnose and resolve technical issues efficiently maintaining a high level of customer satisfaction.
- Provide credible desktop support for hardware software and network issues to ensure detailed operation.
- Collaborate with IT teams worldwide to implement established strategies and standard methodologies.
- Maintain and update IT documentation and support records closely to company standards.
- Assist in the setup configuration and maintenance of IT equipment ensuring all systems are running efficiently.
- Provide mentorship and support to users on IT tools and systems to improve efficiency.
- Supervise and lead IT resources to prevent potential problems and minimize downtime.
- Participate in the development and execution of IT projects giving to the continuous improvement of our technology infrastructure.
Job Requirements
- Demonstrable experience as a Desktop Services Technician or in a similar role with an outstanding track record.
- Bachelors degree in Information Technology Computer Science or a related field or equivalent experience.
- Solid understanding of Windows Mac OS and popular software applications.
- Excellent problem-solving skills and the ability to work under stress in a fast-paced environment.
- Effective communication and interpersonal skills with a focus on delivering outstanding customer service.
- Ability to work independently and as part of a collaborative team.
Required Experience:
IC
About Company
Electron microscopes reveal hidden wonders that are smaller than the human eye can see. They fire electrons and create images, magnifying micrometer and nanometer structures by up to ten million times, providing a spectacular level of detail, even allowing researchers to view single a ... View more