German & Dutch Speaking Customer Advisor

We are headhunting a dedicated and business-minded Customer Relations Advisor to join a global vanguard in the commercial transport and heavy vehicle the realm of high-stakes logistics we recognize that operational uptime is the ultimate benchmark of success.

Based in the industrial hub of Ghent Belgium you will represent a brand synonymous with engineering excellence. You will act as the vital link between cutting-edge automotive technology and the international enterprises that sustain the global supply chain.

YOUR MISSION: DRIVING GLOBAL LOGISTICS

As a central part of our regional team you will move beyond traditional support to provide technical insights and bespoke solutions for fleet owners logistics partners and dealerships.

• Hybrid Operational Model: Enjoy a stable professional balance featuring four days of on-site collaboration at our Ghent headquarters and one day of remote flexibility.
• Professional Service: Manage high-level B2B inquiries via telephony and digital suites upholding an industry-leading reputation for safety and precision.
• Strategic Problem-Solving: Execute root-cause analysis on complex logistics and service challenges to deliver high-impact solutions for corporate stakeholders.
• Cross-Functional Synergy: Partner with sales logistics and engineering departments to streamline workflows and maintain rigorous documentation.
• Expert Growth: Engage in continuous professional development regarding the latest innovations in heavy-duty vehicle technology.
• Technical Masterclass: Sector experience is not a prerequisitewe provide fully paid expert training to ensure your mastery of the transport and logistics world.

THE IDEAL PROFILE: RESILIENCE & MULTILINGUAL MASTERY

We are scouting for proactive communicators capable of navigating a high-velocity international industrial landscape.

• Linguistic Authority: Native or near-native mastery of both German and Dutch is mandatory for this regional focus.
• Global Integration: Professional fluency in English (B2) is required for internal briefings and technical documentation.
• Executive Soft Skills: A profound commitment to service excellence and the ability to maintain focus during peak operational cycles.
• Digital Agility: High-level proficiency in navigating multifaceted software environments and concurrent analytical tools.
• Operational Readiness: The flexibility to support a global client base within a 24/7 rotating shift framework ensuring around-the-clock logistics continuity.

PREMIUM COMPENSATION & BENEFITS

We believe in rewarding specialized bilingual expertise with a supportive inclusive and growth-oriented ecosystem.

• Market-Leading Remuneration: A salary structure benchmarked against top-tier industrial standards reflecting the value of your language portfolio.
• Total Protection: High-quality private health and life insurance effective from your initial date of tenure.
• Executive Relocation Concierge: To ensure a seamless transition to Belgium we provide one month of residence in a premium furnished apartment in Ghent while you secure your permanent home.
• Career Architecture: Transparent pathways for internal promotion into leadership or specialized technical roles within our expansive global network.
• Predictive Planning: A 40-hour work week planned well in advance to ensure lifestyle predictability and personal balance.

This is more than a career move; it is an invitation to join the engine room of global commerce. Position yourself at the heart of European industry in Ghent.