IT SUPPORT SPECIALIST

We are seeking a highly motivated and experienced IT Support Specialist to join our team. The IT Support Specialist will be responsible for providing technical support and assistance to our employees ensuring the smooth operation of our IT systems and implementing new technologies to improve our overall efficiency.

Key Responsibilities:

- Provide technical support to employees on hardware software and network related issues

- Troubleshoot and resolve IT issues in a timely and efficient manner

- Install configure and maintain computer systems and applications

- Manage and maintain network infrastructure including routers switches and firewalls

- Monitor system performance and perform routine maintenance tasks

- Collaborate with team members to identify and implement new technologies to improve efficiency and productivity

- Maintain accurate documentation of IT processes and procedures

- Train employees on new technologies and systems as needed

- Keep up-to-date with industry trends and developments and make recommendations for improvements to our IT infrastructure

Qualifications:

- Bachelors degree in Computer Science Information Technology or related field

- Minimum of 3 years of experience in an IT support role

- Strong knowledge of computer hardware software and networking systems

- Experience with Microsoft Office 365 Windows and Active Directory

- Familiarity with virtualization technologies such as VMware or Hyper-V

- Excellent problem-solving and troubleshooting skills

- Ability to work independently and in a team environment

- Strong communication and interpersonal skills

- Proven ability to manage multiple tasks and prioritize effectively

- Certifications such as CompTIA A Network or Microsoft Certified Solutions Associate (MCSA) are a plus

Why Work for Us

- Competitive salary and benefits package

- Opportunity for growth and advancement within a growing company

- Collaborative and supportive work environment

- Cutting-edge technology and tools

- Work with a team of dedicated and passionate professionals

If you are a self-motivated and results-driven IT professional looking for a challenging and rewarding opportunity we encourage you to apply for the IT Support Specialist position. Join our team and help us continue to provide innovative.