ReceptionistAdministration Clerk

Your role at St John of God Berwick Hospital
We are seeking an experienced administrative staff member to work in our outpatient rehabilitation setting for 4 days per week (0.8 FTE) with fulltime hours considered for the right applicant.

This is a patientfacing role involving direct interaction with patients attending outpatient rehabilitation in addition to a range of general administrative duties.

The Position:

• Facilitating efficient admission and discharge services to patients.

• Ensure timely and accurate scheduling of Outpatient appointments rescheduling and attendance.

• Adherence to appropriate health fund billing processes.

• Collect payment for any excess co-payment out of pockets and exclusions owed through accurate billing of patients on discharge.

• Facilitating a high level of customer satisfaction.

• Accurate and thorough completion and signing of all relevant documentation.

• Accurate data entry of patient admission details.

• Reception duties including welcoming visitors answering phone calls replying to or redirecting queries as appropriate and providing assistance as required.

• Ensure Outpatient sign in procedures are completed.

You will have a recent experience within a clerical administration reception and/or switchboard environment and excellent customer service skills.

To succeed you will have to demonstrate time management skills with the ability to meet deadlines and strong computer skills and experience in using patient booking systems specifically WebPas and Genie and Microsoft Office packages.

Above all patient care will be at the core of everything you do committing to and supporting our Mission and Values.

We will offer you

• Salary: $60173 to $61903 per annum (pro rata if part time) plus 12% superannuation.

• Permanent part time position available

• Salary packaging up to $18550 on a range of benefits such as mortgage rent meal entertainment holiday accommodation or other everyday living expenses as well as options to salary package benefits above the FBT cap on items such as:

  • Novated leasing

  • work related expenses

  • self-education and

  • additional superannuation

• A healthy work-life balance through flexible work options additional purchased leave and well-being programs

• Employee discount on St John of God Hospital & Medical Services and Private Health Insurance

• Dynamic multidisciplinary team

For enquiries contact Angel Ching Allied Health Manager on (03)

If suitable applicants are identified advertisement may close prior to listed date and screening/interviews may commence throughout the advertising process.

At St John of God Health Care we celebrate diversity and warmly welcome applications from people of all backgrounds.

Our commitment is to create a safe and nurturing environment for all children and vulnerable individuals in our care and proactively take steps to protect them from abuse ensuring their safety and well-being.

Our inclusive culture fosters an environment that is respectful and secure welcoming and accessible and unified through our diverse community.

All caregivers employed by St John of God Health Care are required to be vaccinated from Influenza in order to fulfil the requirements of the role.